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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 637 Views
  • 4 replies
  • 2 likes
  • Other
  • 637 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17220 Views
  • 8 replies
  • 1 likes
  • Other
  • 17220 Views
  • 8 replies
  • 1 likes

Superuser Contribution can't add songs to a playlist

PlanPremiumCountryBelgium DeviceWebPlayer /One PlusOperating SystemWin 10 / Android 8.0 My Question or Issue Hi, I had to create a new spotify account because it was not possible to change / update my e-mail address for my old account.I see my old pl...

  • Casual Listener
  •   Plan Premium Country Belgium   Device WebPlayer /One Plus Operating System Win 10 / Android 8.0   My Question or Issue   Hi,   I had to create a new spotify ...
  • Trinityss
  • Casual Listener
  • 769 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 769 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Issues - Don't know original PSN account my Spotifuy is linked too.

PlanPremiumCountry CanadaDevicePlayStation 4My Question or Issue I am unsure of what Playstation Network account is link to my spotify account and I can't link my spotify account to my current PSN account without first unlinking it from the original ...

  • Newbie
  • Plan Premium Country  Canada Device PlayStation 4 My Question or Issue  I am unsure of what Playstation Network account is link to my spotify account and I can't link my spotify acco...
  • Jemi
  • Spotify Legend
  • 7383 Views
  • 1 replies
  • 3 likes
  • PlayStation
  • 7383 Views
  • 1 replies
  • 3 likes

Can't turn off shuffle on web player

PlanPremiumCountry Devicedesktop PCOperating SystemLinux My Question or Issue I can't turn off shuffle play

  • Casual Listener
  • Plan Premium Country   Device desktop PC Operating System Linux   My Question or Issue  I can't turn off shuffle play
  • Nico
  • Community Legend
  • 378 Views
  • 1 replies
  • 0 likes
  • Other
  • 378 Views
  • 1 replies
  • 0 likes

I can not play my playlists on the spotify web player for chrome

PlanFree DeviceChromebookOperating SystemChrome My Question or Issue I cannot play MY playlists on Spotify's web player and it's is really annoying. Thanks for any help!

  • Visitor
  • Plan Free   Device Chromebook Operating System Chrome   My Question or Issue  I cannot play MY playlists on Spotify's web player and it's is really annoying. Thanks ...
  • Nico
  • Community Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • Other
  • 266 Views
  • 1 replies
  • 0 likes

Solved!! the app stops because the "someone" web player is activated

PlanFamilyCountrySpain Device2 diferent device Android (Samsung Galaxy mini A3 and Xiaomi Redmi Note 4X)Operating SystemSamsung Galaxy mini A3 = Android 8.0.0 (Oreo)Xiaomi Redmi Note 4X = Android 6.0 Marshmallor My Question or IssueFor days I can not...

  • Casual Listener
  • Plan Family Country Spain  Device 2 diferent device Android (Samsung Galaxy mini A3 and Xiaomi Redmi Note 4X) Operating System Samsung Galaxy mini A3 = Android 8.0.0 (Oreo) Xiaomi&n...
  • magicart
  • Casual Listener
  • 3816 Views
  • 6 replies
  • 0 likes
  • Connect
  • 3816 Views
  • 6 replies
  • 0 likes

Superuser Contribution Sailfish OS

Being a Premium User of Spotify, I cant use it on my phone since CuteSpot stopped working. Would you please recognize SailfishOS as a third player beside iOS and Android? That would be wonderful, thank you. Further information: www.sailfishos.org

  • Newbie
  • Being a Premium User of Spotify, I cant use it on my phone since CuteSpot stopped working. Would you please recognize SailfishOS as a third player beside iOS and Android? That would be wonderful, tha...
  • Jemi
  • Spotify Legend
  • 1131 Views
  • 1 replies
  • 8 likes
  • music
    Other
    Sony
  • 1131 Views
  • 1 replies
  • 8 likes

Superuser Contribution Playlists refuse to play newly added songs in shuffle mode after playlist has many songs in it?

Plan = FreeCountry = USADevice = Macbook 2009Operating System = El CapitanBrowser = Chrome, version sixty nine (It wouldn't let me to type out the numbers here); I use the web version of Spotify on the browser. My Question or Issue:When I make a play...

  • Casual Listener
  • Plan = Free Country = USA Device = Macbook 2009 Operating System = El Capitan Browser = Chrome, version sixty nine (It wouldn't let me to type out the numbers here); I use the web version of...
  • Jemi
  • Spotify Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • music
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobrança duplicada!

Bom dia, Caros, estou recebendo cobranças duplicadas em minhas faturas, aderi ao Spotify Premium e, após a liberação do Spotify Premium para estudante estão sendo cobrados ambos. O mesmo ocorre quando eu aderi o plano familiar, continuaram me cobrar ...

  • Newbie
  • Bom dia,  Caros, estou recebendo cobranças duplicadas em minhas faturas, aderi ao Spotify Premium e, após a liberação do Spotify Premium para estudante estão sendo cobrados ambos. O mesmo ocor...
  • Jemi
  • Spotify Legend
  • 644 Views
  • 1 replies
  • 0 likes
  • Other
  • 644 Views
  • 1 replies
  • 0 likes

Superuser Contribution disappeared songs

PlanPremiumCountryHungary DeviceiPhone 6sOperating SystemiOS 10.3.3 My Issue All my songs are gone, and inatead of those i have some random weird songs in that album.For approx a week i got all the time i open the app: do i want to continue listen to...

  • Casual Listener
  • Plan Premium Country Hungary  Device iPhone 6s Operating System iOS 10.3.3   My Issue  All my songs are gone, and inatead of those i have some random weird songs in that albu...
  • Jemi
  • Spotify Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify update.....

There have been two recent updates for both Sonos and Spotify. I updated my Sonos Play 5 and Play 1 recently which gave me back the ability to control my Sonos speakers through the Spotify app. After the most recent Spotify update I have now lost tha...

  • Newbie
  •    There have been two recent updates for both Sonos and Spotify. I updated my Sonos Play 5 and Play 1 recently which gave me back the ability to control my Sonos speakers through the Spot...
  • Jemi
  • Spotify Legend
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Be an artist won't work

When I post my profile url it will not work. I went to my profile, then share, and then copied the url. When I put the link in it will not give me the option to add. Why?

  • Newbie
  • When I post my profile url it will not work. I went to my profile, then share, and then copied the url. When I put the link in it will not give me the option to add. Why?
  • Jemi
  • Spotify Legend
  • 384 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution change tracks in car radio VW PASSAT [DISCOVERY MEDIA]

Hi, if i change track on radio [or phone] .....it play new track, but i see on display radio old name of track.How can i see album or single covee on display of radio.

  • Newbie
  • Hi, if i change track on radio [or phone] .....it play new track, but i see on display radio old name of track. How can i see album or single covee on display of radio.
  • Jemi
  • Spotify Legend
  • 482 Views
  • 1 replies
  • 0 likes
  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot upload a picture to artist profile

https://imgur.com/a/Nb25vtE I've tried this in .JPG and .PNG formats. EDIT: I've solved the problem by making the photo a bigger resolution, but I still would like this question to be answered

  • Casual Listener
  • https://imgur.com/a/Nb25vtE   I've tried this in .JPG and .PNG formats.   EDIT: I've solved the problem by making the photo a bigger resolution, but I still would like this question to ...
  • Jemi
  • Spotify Legend
  • 1960 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 1960 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly partly resets a few times a week

PlanPremiumCountryNLDeviceMultiple My Question or IssueI am an avid user of Discover Weekly playlist. Every Monday morning (CEST) I download a new playlist to my phone and listen to it while being offline. For the last couple of months (two or three,...

  • Music Fan
  • Plan Premium Country NL Device Multiple   My Question or Issue I am an avid user of Discover Weekly playlist. Every Monday morning (CEST) I download a new playlist to my phone and listen...
  • Daisy
  • Spotify Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • Other
  • 293 Views
  • 1 replies
  • 0 likes

Claiming my Podcast

PlanPremiumCountry CanadaDeviceGalaxy S7Operating SystemWindows 10 My Question or Issue I have submitted my podcast through Spreaker: Live Radio, it has been approved. I want to connect my podcast to my current Spotify account. In addition to this, h...

  • Newbie
  • Plan Premium Country  Canada Device Galaxy S7 Operating System Windows 10   My Question or Issue  I have submitted my podcast through Spreaker: Live Radio, it has been a...
  • 848 Views
  • 0 replies
  • 10 likes
  • Other
  • 848 Views
  • 0 replies
  • 10 likes

Incorrect release year

I looked online and can't figure out how to submit errors in the platform to be corrected. I've found dozens of metadata errors in the past, but posting this one in hopes of figuring out how I'm supposed to get these issues resolved.Wrong release yea...

  • Regular
  •   I looked online and can't figure out how to submit errors in the platform to be corrected. I've found dozens of metadata errors in the past, but posting this one in hopes of figuring out...
  • 305 Views
  • 0 replies
  • 0 likes
  • Other
  • 305 Views
  • 0 replies
  • 0 likes

Solved!! Unknown Webplayer randomly starts playing

PlanPremiumCountryCurrently registered country is Germany but I live in Sweden and will change the country by next month. DeviceSamsung A3 (Android), Windows 10 Laptop My Question or IssueI am listening to music via my Phone connected to bluetooth sp...

  • Casual Listener
  • Plan Premium Country Currently registered country is Germany but I live in Sweden and will change the country by next month.   Device Samsung A3 (Android), Windows 10 Laptop   ...
  • user-removed
  • Not applicable
  • 18188 Views
  • 8 replies
  • 2 likes
  • Connect
  • 18188 Views
  • 8 replies
  • 2 likes

In-car Bluetooth controls

I know there have been other posts on this, but none of them have any results and this has been happening for over two months now. This is a bug that arrived in an update around July/August and still hasn't even been acknowledged, much less fixed. Wh...

  • Visitor
  • I know there have been other posts on this, but none of them have any results and this has been happening for over two months now. This is a bug that arrived in an update around July/August and still...
  • 1590 Views
  • 0 replies
  • 0 likes
  • auto
    bluetooth
    bug
    Car
  • 1590 Views
  • 0 replies
  • 0 likes

Album won't play, plays different artists instead.

Good day, I'm having trouble playing an album, it simply won't play, but it plays different tracks from other artists instead. (...?) The album in question is Building on the Edge of the Sky from Halogen.I'm from the Netherlands, and I'm using Spotif...

  • Casual Listener
  • Good day, I'm having trouble playing an album, it simply won't play, but it plays different tracks from other artists instead. (...?) The album in question is Building on the Edge of the Sky from Hal...
  • rustigmattie
  • Casual Listener
  • 1821 Views
  • 2 replies
  • 0 likes
  • Other
  • 1821 Views
  • 2 replies
  • 0 likes

Disturbed - Stricken is broken

PlanPremiumCountryLVDeviceAllOperating SystemAllMy Question or IssueA while ago I have submitted a ticket to Spotify support - which does not exists anymore I assume. As said - Disturbed - Stricken (one of their top songs actually) sounds like a nigh...

  • Newbie
  • Plan Premium Country LV Device All Operating System All My Question or Issue A while ago I have submitted a ticket to Spotify support - which does not exists anymore I assume. As said - Dist...
  • Jose_M
  • Spotify Star
  • 694 Views
  • 1 replies
  • 9 likes
  • Other
  • 694 Views
  • 1 replies
  • 9 likes