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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • alejandroportsv
  • Newbie
  • 779 Views
  • 5 replies
  • 2 likes
  • Other
  • 779 Views
  • 5 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17271 Views
  • 8 replies
  • 1 likes
  • Other
  • 17271 Views
  • 8 replies
  • 1 likes

Where is the album?

Hello, I Just Wanna Now, Why There's not all the Albums of Black Label Society Band, The Older's the best, and just have some of the new's one.PlanPremiumCountry BrazilDeviceMoto G4 PlusOperating SystemAndroid Nougat My Question or Issue Hello, I Jus...

  • Visitor
  • Hello, I Just Wanna Now, Why There's not all the Albums of Black Label Society Band, The Older's the best, and just have some of the new's one. Plan Premium Country  Brazil Device Moto G4 ...
  • Jose_M
  • Spotify Star
  • 417 Views
  • 1 replies
  • 0 likes
  • Other
  • 417 Views
  • 1 replies
  • 0 likes

Spotify Alarm not working

PlanPremiumDeviceNokia 8My Question or Issue So 5 days ago I made a playlist to wake up to on Spotify. I now set this as my alarm on the Clock app. But when it goes off, it makes this annoying bleeping sound instead of playing music and I get an erro...

  • Casual Listener
  •   Plan Premium Device Nokia 8 My Question or Issue  So 5 days ago I made a playlist to wake up to on Spotify. I now set this as my alarm on the Clock app. But when it goes off, it mak...
  • Jose_M
  • Spotify Star
  • 4103 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 4103 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Podcasts] Why am I paying for premium when I have really limited podcast selection?

PlanPremiumCountryRomania DeviceDesktop, Android PhoneOperating SystemWindows 10, Android 7.1.1 My Question or Issuehttps://newsroom.spotify.com/2018-05-10/spotify-and-npr-team-up-to-feed-your-podcast-addiction/Although I can subscribe to the podcast...

  • Casual Listener
  • Plan Premium Country Romania  Device Desktop, Android Phone Operating System Windows 10, Android 7.1.1   My Question or Issue https://newsroom.spotify.com/2018-05-10/spotify-and-n...
  • Guido
  • Spotify Legend
  • 1297 Views
  • 5 replies
  • 1 likes
  • music
    Other
  • 1297 Views
  • 5 replies
  • 1 likes

Superuser Contribution Web player skipping in the middle of songs randomly

PlanFreeDeviceToshiba Chromebook 2Operating SystemChromeOS Starting yesterday, almost all songs have been automatically skipped starting about half a minuite in. I have tried clearing the cache, cookies, and connecting to a different network, but I s...

  • Casual Listener
  • Plan Free Device Toshiba Chromebook 2 Operating System ChromeOS    Starting yesterday, almost all songs have been automatically skipped starting about half a minuite in.  I have...
  • GeneralJMay
  • Casual Listener
  • 1115 Views
  • 2 replies
  • 0 likes
  • Other
  • 1115 Views
  • 2 replies
  • 0 likes

Superuser Contribution Having trouble on looking for musics

I changed my cellphone recently, from a J7 galaxy to a S8 galaxy and since then I've been facing trouble on searching for musics. Besides, sometimes music stops for no reason! Please, could someone help me?!! PlanPremiumBrazil DeviceSamsung Galaxy 8O...

  • Casual Listener
  • I changed my cellphone recently, from a J7 galaxy to a S8 galaxy and since then I've been facing trouble on searching for musics.  Besides, sometimes music stops for no reason!  Please, c...
  • Peter
  • Spotify Legend
  • 523 Views
  • 2 replies
  • 0 likes
  • music
  • 523 Views
  • 2 replies
  • 0 likes

Superuser Contribution Poor Chromecast Performance (constant disconnections and other issues)

I'm constantly having 3 major issues with Spotify and Chromecast:It constantly loses connection (every 20-30 minutes or so). There are 2 kinds of disconnects that happen:Spotify loses connection but the chromecast keeps playing. You have to reconnect...

  • Casual Listener
  • I'm constantly having 3 major issues with Spotify and Chromecast: It constantly loses connection (every 20-30 minutes or so). There are 2 kinds of disconnects that happen: Spotify loses connection...
  • Peter
  • Spotify Legend
  • 2588 Views
  • 1 replies
  • 13 likes
  • Android
    Other
  • 2588 Views
  • 1 replies
  • 13 likes

Superuser Contribution Listeners count for artists

hi there my spotify for artist is crazy im lossing listeners fast but at the same time gaining listeners basicly when i look at my stats 24 days ago its less but if i look at my stats 2018 its shown my listeners are growing whats going on with my spo...

  • Newbie
  • hi there my spotify for artist is crazy  im lossing listeners fast but at the same time gaining listeners basicly when i look at my stats 24 days ago its less but if i look at my stats 2018 its ...
  • Jemi
  • Spotify Legend
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing Music - Opening Spotify App

CountryUSA DeviceGoogle Pixel My Question or IssueDear UX Designers,Whenever a friend shares music with me via Spotify. I click on the link to listen but it does not open up in the Spotify App. Instead it gives me a snippet of the song and if I were ...

  • Casual Listener
  •   Country USA  Device Google Pixel     My Question or Issue Dear UX Designers, Whenever a friend shares music with me via Spotify. I click on the link to listen but it do...
  • Guido
  • Spotify Legend
  • 999 Views
  • 3 replies
  • 0 likes
  • music
  • 999 Views
  • 3 replies
  • 0 likes

Superuser Contribution Desaparecio mi cola de reproducción

Buenos diasEn el dispositivo web siempre tenia el simbolo de la cola de reproduccion al lado del nivel de sonido y de los dispositivos , sin embargo ahora me ha desaparecido y no se si lo hayan cambiado o que paso.Es una de las cosas que mas utilizab...

  • Newbie
  •     Buenos dias En el dispositivo web siempre tenia el simbolo de la cola de reproduccion al lado del nivel de sonido y de los dispositivos , sin embargo ahora me ha desaparecido y no se...
  • Peter
  • Spotify Legend
  • 700 Views
  • 1 replies
  • 0 likes
  • Other
    WD
  • 700 Views
  • 1 replies
  • 0 likes

A playlist keeps getting followed by my account

So late yesterday i was working on my pc then suddently my song stops and another song starts playing called Porrstjarne (witch means pornstar in english). Also a playlist keept getting added to my spotify account called " "... nothing, the playlist ...

  • Newbie
  • So late yesterday i was working on my pc then suddently my song stops and another song starts playing called Porrstjarne (witch means pornstar in english). Also a playlist keept getting added to...
  • musicajet
  • Composer
  • 676 Views
  • 3 replies
  • 2 likes
  • music
    Other
    Samsung
  • 676 Views
  • 3 replies
  • 2 likes

Superuser Contribution Announcement Nicki Minaj

PlanAllCountry AllDevicePCOperating SystemAll My Question or IssuePlease moderate your announcements so that a half-naked Nicki Minaj doesn't appear on my spotify desktop player when I'm at work.

  • Newbie
  • Plan All Country  All Device PC Operating System All   My Question or Issue Please moderate your announcements so that a half-naked Nicki Minaj doesn't appear on my spotify deskto...
  • Aimee_T
  • Roadie
  • 450 Views
  • 1 replies
  • 0 likes
  • Other
  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution This song is broken.

When playing this song, the music stops, it's quiet and then there's weird incremental sounds like a drum or something. Can you fix this song please. https://open.spotify.com/track/4cVfwQ6ZN9xil3Qj60QPRV?si=fLaQzrVbQbapV812vJNGnw Thanks.

  • Regular
  • When playing this song, the music stops, it's quiet and then there's weird incremental sounds like a drum or something. Can you fix this song please.   https://open.spotify.com/track/4cVfwQ6ZN...
  • Aimee_T
  • Roadie
  • 488 Views
  • 1 replies
  • 0 likes
  • WRT
  • 488 Views
  • 1 replies
  • 0 likes

Volvo Spotify App Downgraded

Over the summer Volvo Sensus notified me in my 2018 Volvo XC60 that an upgrade was available for their native Spotify App. I did the upgrade only to find that some important functionality I had with the old app went away. While we were promised new f...

  • Regular
  • Over the summer Volvo Sensus notified me in my 2018 Volvo XC60 that an upgrade was available for their native Spotify App. I did the upgrade only to find that some important functionality I had with ...
  • qkjpsba9-_67
  • Regular
  • 1194 Views
  • 1 replies
  • 1 likes
  • Other
  • 1194 Views
  • 1 replies
  • 1 likes

Superuser Contribution Commercial

Here's my idea for a video Spotify commercial. Young guy driving in car: camera focused on him. He clicks the microphone button in the app and says "play Africa by Toto." He gently nods his head to the music as he drives and progressively gets more i...

  • Newbie
  • Here's my idea for a video Spotify commercial.  Young guy driving in car: camera focused on him. He clicks the microphone button in the app and says "play Africa by Toto." He gently nods his he...
  • Aimee_T
  • Roadie
  • 466 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Social
  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web player] Log in with Spotify: Sorry, couldn't find that.

PlanPremiumCountry ChileDeviceSpotify web playerOperating SystemWindows 7My Question or IssueI can't open Spotify web player. I open the link (https://www.spotify.com/cl) Login with my account, after i open the spotify web player and ask for my accou...

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  • Regular
  • Plan Premium Country  Chile Device Spotify web player Operating System Windows 7 My Question or Issue I can't open Spotify web player. I open the link (https://www.spotify.com/cl) ...
  • Katerina
  • Spotify Legend
  • 2701 Views
  • 11 replies
  • 0 likes
  • Connect
  • 2701 Views
  • 11 replies
  • 0 likes

Superuser Contribution Devices Available does not list MusicCast devices.

PlanPremiumCountry United KingdomDeviceiPhone 6aOperating SystemiOS 11.4.1 My Question or IssueI am unable to play Spotify via my Yamaha MusicCast devices.Spotify is by far the main source I use on the MusicCast.If this is a Yamaha issue I’m returnin...

  • Casual Listener
  • Plan Premium Country  United Kingdom Device iPhone 6a Operating System iOS 11.4.1   My Question or Issue I am unable to play Spotify via my Yamaha MusicCast devices. Spotify is b...
  • AdrianMurray
  • Casual Listener
  • 1173 Views
  • 2 replies
  • 1 likes
  • Connect
  • 1173 Views
  • 2 replies
  • 1 likes

perry rhodan neo 120 missing

PlanPremiumCountryGermanyDeviceGalaxy S7, DesktopOperating SystemWindows 10 My Question or Issue Listening to the Perry Rhodan Neo Series the Episode (album) 120 is Missing.119 is there 121 is there but no 120. Its bad because its the end of mini ser...

  • Newbie
  • Plan Premium Country Germany Device Galaxy S7, Desktop Operating System Windows 10   My Question or Issue  Listening to the Perry Rhodan Neo Series the Episode (album) 120 is Miss...
  • Jose_M
  • Spotify Star
  • 453 Views
  • 1 replies
  • 0 likes
  • Other
  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong title of a song in album

Hello I noticed that two song titles in a album have been switched up.The album im talking about isCostella Music, iTunes(Live From London) - The Fratellis In this album the title of Flathead and Doginabag have been switched up.You can even hear the ...

  • Casual Listener
  • Hello I noticed that two song titles in a album have been switched up. The album im talking about is Costella Music, iTunes(Live From London) - The Fratellis   In this album the title of Fla...
  • SergioDavid
  • Roadie
  • 428 Views
  • 1 replies
  • 0 likes
  • Other
  • 428 Views
  • 1 replies
  • 0 likes

Solved!! How to get Eventbrite event on Spotify?

Hello Spotify Community I'm talking as an artist, trying to add concerts. I have already added some of our concerts using Songkick, this all worked fine and the concerts appeared after 24h on my Spotify for artist profile. However we decided to switc...

  • Casual Listener
  • ...roubles adding an Eventbrite event to Spotify. I have added the Eventbrite event (public) about a week ago but it is not visible on Spotify. If I click the button next to "Connected ticketing partners" a...
  • Bethany_Dawn
  • Community Legend
  • 14421 Views
  • 5 replies
  • 0 likes
  • Other
  • 14421 Views
  • 5 replies
  • 0 likes

Superuser Contribution Problemas al agregar canciones a cola

Tengo conectado mi usuario a una computadora en Google Chrome, anteriormente, he puesto canciones desde mi celular a la cola y se agregan sin problema. Ahora desde hace dos semanas intento agregar canciones y al revisar si están agregadas, no aparece...

  • Newbie
  • Tengo conectado mi usuario a una computadora en Google Chrome, anteriormente, he puesto canciones desde mi celular a la cola y se agregan sin problema. Ahora desde hace dos semanas intento agregar ca...
  • Aimee_T
  • Roadie
  • 3758 Views
  • 1 replies
  • 2 likes
  • Other
  • 3758 Views
  • 1 replies
  • 2 likes