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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 882 Views
  • 7 replies
  • 2 likes
  • Other
  • 882 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17302 Views
  • 8 replies
  • 1 likes
  • Other
  • 17302 Views
  • 8 replies
  • 1 likes

saved albums have disappeared replaced by albums in the list that aren't saved

Today I opened my album lists and there are a load of albums by people I've never heard of and none of my own saved albums. When I tried to unsave the new albums I just get the option to save them not to remove them, as they haven't been saved at all...

  • Newbie
  • Today I opened my album lists and there are a load of albums by people I've never heard of and none of my own saved albums. When I tried to unsave the new albums I just get the option to sa...
  • 458 Views
  • 0 replies
  • 0 likes
  • 458 Views
  • 0 replies
  • 0 likes

Music stops or changes after 1 minut of playing

Hi! I'm using spotify on Opera browser or Microsoft Edge but after 1 minute or 1 minute and 30 seconds of play the music stops or skips. I'm having the free version. I've tried restart of browser but no effect.Need help! Thanks.

  • Newbie
  • Hi!  I'm using spotify on Opera browser or Microsoft Edge but after 1 minute or 1 minute and 30 seconds of play the music stops or skips.  I'm having the free version.  I've tr...
  • Emmakatzman
  • Regular
  • 460 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 460 Views
  • 1 replies
  • 0 likes

Weekly Playlists don't match between iphone and desktop

My weekly playlists on my iphone do match my desktop pc. Both are connected to the internet over my home wifi, or celluar data when my phone isnt at home. this is the weekly playlist on my pchttps://open.spotify.com/user/spotify/playlist/37i9dQZEVXcP...

  • Casual Listener
  • My weekly playlists on my iphone do match my desktop pc. Both are connected to the internet over my home wifi, or celluar data when my phone isnt at home.  this is the weekly playlist on my pc ...
  • Kaiden0056
  • Casual Listener
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution How many streams for artist to get a radio

As an artist on Spotify I would like to know how many streams or listeners do I need to have to get a profile radio or a song radio.when I try it I always receive a message saying there is no radio available for this song

  • Newbie
  • As an artist on Spotify I would like to know how many streams or listeners do I need to have to get a profile radio or a song radio. when I try it I always receive a message saying there is no radio...
  • SergioDavid
  • Roadie
  • 3267 Views
  • 1 replies
  • 0 likes
  • 3267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Memory usage

Hi, I would like to know if someone knows why, even if I don't have music downloaded on my phone, Spotify uses 10gb of my memory phone. How can I fix this problem? Thanks

  • Newbie
  • Hi,  I would like to know if someone knows why,  even if I don't have music downloaded on my phone, Spotify uses 10gb of my memory phone. How can I fix this problem?  Thanks 
  • SergioDavid
  • Roadie
  • 544 Views
  • 1 replies
  • 0 likes
  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution 30 minutes ad-free

Even i saw a topic about and that it should have been fixed i have it.Today add free at 06:47 next ad 07:05! And this is since 2 weeks, i thought it might get fixed but usually it takes me 1h to work and 10 ads in that time is annoying!

  • Newbie
  • Even i saw a topic about and that it should have been fixed i have it. Today add free at 06:47 next ad 07:05!  And this is since 2 weeks, i thought it might get fixed but usually it takes me 1...
  • SergioDavid
  • Roadie
  • 1863 Views
  • 1 replies
  • 1 likes
  • 1863 Views
  • 1 replies
  • 1 likes

Spotify won't stream on PS3

I cannot stream music on my PS3. I've already tried a fresh install, logoff form other devices, MTU settings... All the BS you can find on the internet, name it, I've given it shot.Spotify cannot play a whole song, it pauses or continues counting the...

  • Visitor
  • I cannot stream music on my PS3. I've already tried a fresh install, logoff form other devices, MTU settings... All the BS you can find on the internet, name it, I've given it shot. Spotify cannot p...
  • 635 Views
  • 0 replies
  • 0 likes
  • ps3
  • 635 Views
  • 0 replies
  • 0 likes

Solved!! HELP! Can't share songs and playlists with friends?

Hi to all I want to share specfic songs with friends (non-Facebook) who also have accounts on Spotify. Here's my problem: I can see the friend I wish to share music with by typing "spotify:user:USERNAME (aka my friend)" into the search bar. However, ...

  • Casual Listener
  • Hi to all   I want to share specfic songs with friends (non-Facebook) who also have accounts on Spotify.   Here's my problem: I can see the friend I wish to share music with by typing "...
  • cummins1975
  • Casual Listener
  • 11504 Views
  • 16 replies
  • 0 likes
  • Web Player
  • 11504 Views
  • 16 replies
  • 0 likes

Ford Sync Integration discontinued

Why was the Spotify Integration discontinued with Ford? I have to connect to Spotify through BT now, and do not get the song/artist information on my console. Will this option / integration be brought back?

  • Casual Listener
  • Why was the Spotify Integration discontinued with Ford?  I have to connect to Spotify through BT now, and do not get the song/artist information on my console.  Will this option / integrat...
  • Bigcat2013
  • Casual Listener
  • 16419 Views
  • 7 replies
  • 12 likes
  • Ford SYNC
  • 16419 Views
  • 7 replies
  • 12 likes

Chromecast Audio Support

The more albums and playlists that include videos, the less I am able to use Chromecast. I pay for Spotify premium for the ability to listen to music in my home. If I want to watch videos, I will use a video service. Videos need to be able to be disa...

  • Casual Listener
  • The more albums and playlists that include videos, the less I am able to use Chromecast. I pay for Spotify premium for the ability to listen to music in my home. If I want to watch videos, I will use...
  • 390 Views
  • 0 replies
  • 0 likes
  • 390 Views
  • 0 replies
  • 0 likes

Song being replaced by another one with different name

Hi, what's up everyone! I have a playlist song from Linkin Park called And One, from Hybrid Theory EP. With recent release of their new live album, One More Light Live, my song was replaced by One More Light Live song, and appers to me, And One, but ...

  • Newbie
  • Hi, what's up everyone!   I have a playlist song from Linkin Park called And One, from Hybrid Theory EP.    With recent release of their new live album, One More Light Live, my son...
  • Ythingy
  • Newbie
  • 554 Views
  • 1 replies
  • 0 likes
  • 554 Views
  • 1 replies
  • 0 likes

[WP7] Can't add to a collaborative playlist

My friend shared a link with me to a collaborative playlist he created. This isn’t the first time we’ve shared a playlist, but this time it won’t let me add any songs or edit the playlist. I’m not doing anything differently from the previous times we...

  • Newbie
  • My friend shared a link with me to a collaborative playlist he created. This isn’t the first time we’ve shared a playlist, but this time it won’t let me add any songs or edit the playlist. I’m not do...
  • 369 Views
  • 0 replies
  • 0 likes
  • 369 Views
  • 0 replies
  • 0 likes

Ps4 stuck in the loggin logo

Tried to open spotify on the ps4 but its always stuck in theloggin screen. Already tried re installing 5 times and still nothing.

  • Newbie
  • Tried to open spotify on the ps4 but its always stuck in theloggin screen. Already tried re installing 5 times and still nothing.
  • lucky86
  • Casual Listener
  • 5246 Views
  • 26 replies
  • 1 likes
  • 5246 Views
  • 26 replies
  • 1 likes

Superuser Contribution Playlist la macchina del tempo

Ciao a tutti, a me non appare la playlist “la macchina del tempo” e non riesco neanche ad abilitarla / trovarla in nessun modo...

  • Newbie
  • Ciao a tutti, a me non appare la playlist “la macchina del tempo” e non riesco neanche ad abilitarla / trovarla in nessun modo...
  • JulianA_Bogota
  • Roadie
  • 489 Views
  • 1 replies
  • 0 likes
  • 489 Views
  • 1 replies
  • 0 likes

changing the folder that contains Spotify

i want to change the folder contains the application in order to download songs because the current disc is almost full. i wonder if i can change it.? thank you for your attention.

  • Newbie
  • i want to change the folder contains the application in order to download songs because the current disc is almost full. i wonder if i can change it.? thank you for your attention. 
  • 546 Views
  • 0 replies
  • 0 likes
  • Other
  • 546 Views
  • 0 replies
  • 0 likes

Linking my spotify premium account to ps4

I have this problem eversince when im trying to log on my spotify account to ps4 after linking it alway says youre already linked. But when i used another account its working. I already remove my access linking to my playstation log out install re in...

  • Newbie
  • I have this problem eversince when im trying to log on my spotify account to ps4 after linking it alway says youre already linked. But when i used another account its working. I already remove my acc...
  • 793 Views
  • 0 replies
  • 0 likes
  • 793 Views
  • 0 replies
  • 0 likes

Chromebook named tablet

My Acer Chromebook is now categorized as "Tablet" by Spotify. Previously, it was called "Chromebook_BD8A" or something like that. Since this change, there hasn't been an edit button for my playlists, and I can't edit them. Weirdly enough, my phone ca...

  • Casual Listener
  • My Acer Chromebook is now categorized as "Tablet" by Spotify. Previously, it was called  "Chromebook_BD8A" or something like that. Since this change, there hasn't been an edit button for my play...
  • 267 Views
  • 0 replies
  • 0 likes
  • Other
  • 267 Views
  • 0 replies
  • 0 likes

PS4 stuck on the loading screen

Hello all,I've changed accounts with Spotify and as such I don't have access to my previous account anymore. My PS4 however, is (I think) still logged in as that one, since I cannot open Spotify ever since then, getting stuck on the Spotify logo.I've...

  • Casual Listener
  • Hello all, I've changed accounts with Spotify and as such I don't have access to my previous account anymore. My PS4 however, is (I think) still logged in as that one, since I cannot open Spotify ...
  • Eemumon
  • Newbie
  • 2017 Views
  • 1 replies
  • 0 likes
  • 2017 Views
  • 1 replies
  • 0 likes

Spotify service not showing in Amazon Alexa app

I’m trying to connect my Amazon Echo Dot with the Spotify service. Going into the settings\music & media, but Spotify does not show up as a service. Only Amazon Music and TuneIn. When clicking the button ‘choose default music services’ I can see Spot...

  • Casual Listener
  • I’m trying to connect my Amazon Echo Dot with the Spotify service. Going into the settings\music & media, but Spotify does not show up as a service. Only Amazon Music and TuneIn.  When clic...
  • Huothar
  • Roadie
  • 7302 Views
  • 7 replies
  • 4 likes
  • 7302 Views
  • 7 replies
  • 4 likes