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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 585 Views
  • 4 replies
  • 2 likes
  • Other
  • 585 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17188 Views
  • 8 replies
  • 1 likes
  • Other
  • 17188 Views
  • 8 replies
  • 1 likes

Superuser Contribution Audiobooks with premium account

PlanPremium monthly payment CountryUkDevicePixel 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) I am a plan manager for a premium account. Renewal payment was taken yesterday but my audiobook hours allowance of 15 hours has not updated. I h...

  • Casual Listener
  •   Plan Premium monthly payment  Country Uk Device Pixel 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I am a plan manager for a premium account. Renewal p...
  • Eni
  • Moderator
  • 1089 Views
  • 1 replies
  • 0 likes
  • 1089 Views
  • 1 replies
  • 0 likes

Superuser Contribution Porque no pueden verificar mi correo?

Les envío correo para que puedan verificar mi correo y si me llega pero al dar clic en verificar me aparece un recuadro con lo sentimos no pudimos verificar su correo y así no puedo subir mi podcast

  • Visitor
  • Les envío correo para que puedan verificar mi correo y si me llega pero al dar clic en verificar me aparece un recuadro con lo sentimos no pudimos verificar su correo y así no puedo subir mi podcast
  • Lyubka
  • Moderator
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web player keeps skipping songs and won't play

PlanPremiumCountryUnited StatesDeviceLaptopOperating SystemWindows 10 My Question or IssueOn the web player, when I double click a song to play or single click the play icon to the left of the song, it always skips to the next song and then skips to ...

  • Casual Listener
  • Plan Premium Country United States Device Laptop Operating System Windows 10   My Question or Issue On the web player, when I double click a song to play or single click the play icon ...
  • deverteu
  • Newbie
  • 5124 Views
  • 25 replies
  • 6 likes
  • Other
  • 5124 Views
  • 25 replies
  • 6 likes

Superuser Contribution Spotify Login on Samsung TV Problems

PlanPremiumCountryUnited Kingdom DeviceSamsung TVOperating System My Question or IssueI have been running Spotify on my Samsung TV for a few years no problem. I reloaded the App a few weeks back as artwork has dropped off. That's still a problem but ...

  • Music Fan
  • Plan Premium Country United Kingdom   Device Samsung TV Operating System       My Question or Issue I have been running Spotify on my Samsung TV for a few years no&nbs...
  • jacquie_arnott
  • Music Fan
  • 203 Views
  • 2 replies
  • 0 likes
  • Samsung
  • 203 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Process to get deal with Spotify as a Music Distributor

Hello team,Myself Rabiul Rhmn, content manager of 'Daredo' a music distributor. I'm writing to you this to know about, How can we sign our music distributor with Spotify? Or How can we get direct deal our music distributor as Spotify provider directo...

  • Newbie
  • Hello team, Myself Rabiul Rhmn, content manager of 'Daredo' a music distributor. I'm writing to you this to know about, How can we sign our music distributor with Spotify? Or How can we get direct d...
  • Yordan
  • Moderator
  • 230 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle button turns off when clicking a new playlist on PC

PlanPremium Duo planCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewhen clicking play on a playlist shuffle is turned off, I then turn it on however if i cl...

  • Visitor
  •   Plan Premium Duo plan Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Is...
  • Joan
  • Moderator
  • 112 Views
  • 1 replies
  • 0 likes
  • Other
  • 112 Views
  • 1 replies
  • 0 likes

Superuser Contribution Numan one Internetradio Crashes (maybe when Loading Spotify Connect Cover)

Hey guys! First im German, sorry for my English!Im Using a Numan One 2.1 Internetradio. When i try Spotify Connect, the Radio works for about 15-20Seconds. Than it Restarts. It wont Dislplay the Cover of the Song. When im in the Menu and Scrolling ar...

  • Music Fan
  • Hey guys! First im German, sorry for my English! Im Using a Numan One 2.1 Internetradio. When i try Spotify Connect, the Radio works for about 15-20Seconds. Than it Restarts. It wont Dislplay the Co...
  • JvanSteenderen
  • Regular
  • 4976 Views
  • 90 replies
  • 8 likes
  • Connect
  • 4976 Views
  • 90 replies
  • 8 likes

Solved!!Superuser Contribution Spotify doesn’t play on Bose SoundTouch anymore

PlanPremiumCountryUSADevice(iPhone 11, iPad Air)Operating System(iOS latest update.) My Question or IssueI have a Bose SoundTouch which I can control from my iPhone or iPad using its SoundTouch app. I’ve never had an issue until a few days ago. Whene...

  • Visitor
  • Plan Premium Country USA Device (iPhone 11, iPad Air) Operating System (iOS latest update.)   My Question or Issue I have a Bose SoundTouch which I can control from my iPhone or iPad u...
  • SiaHi
  • Casual Listener
  • 117951 Views
  • 85 replies
  • 18 likes
  • Connect
    music
    Other
  • 117951 Views
  • 85 replies
  • 18 likes

Solved!!Superuser Contribution iOS push notification of new podcast no longer has add to your episodes option

PlanFreeCountryUKDeviceiPhone XROperating SystemiOS 17 My Question or Issuea few updates ago the option to add new podcast episodes to the your episodes section vanished from the push notifications. I’m not sure if it’s a bug or intended. I really li...

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  • Casual Listener
  • Plan Free Country UK Device iPhone XR Operating System iOS 17   My Question or Issue a few updates ago the option to add new podcast episodes to the your episodes section vanished from...
  • Lyubka
  • Moderator
  • 197 Views
  • 3 replies
  • 0 likes
  • Other
  • 197 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changing the link to share your profile

When i try to share my profile link and i want to copy the link to my account it shows up like this: https://open.spotify.com/user/1175705232?si=qOdN2L4wTYm-dPDmYcG-dQ Is it possible to change this like with your username or such instead of all those...

  • Casual Listener
  • When i try to share my profile link and i want to copy the link to my account it shows up like this: https://open.spotify.com/user/1175705232?si=qOdN2L4wTYm-dPDmYcG-dQ   Is it possible to...
  • heytyler
  • Visitor
  • 53351 Views
  • 15 replies
  • 1 likes
  • Other
  • 53351 Views
  • 15 replies
  • 1 likes

Superuser Contribution Не могу зайти в свой аккаунт

Не могу получить доступ к своему аккаунту. (привязан к почте с которой пишу). Пыталась зайти через Гугл аккаунт. Пишет, что-то пошло не так. Пыталась зайти через логин и пароль. Тоже самое. Сбрасывала пароль, приходило письмо на почту. Перейдя по ссы...

  • Visitor
  • Не могу получить доступ к своему аккаунту. (привязан к почте с которой пишу). Пыталась зайти через Гугл аккаунт. Пишет, что-то пошло не так. Пыталась зайти через логин и пароль. Тоже самое. Сбрасыва...
  • Joan
  • Moderator
  • 1703 Views
  • 3 replies
  • 0 likes
  • 1703 Views
  • 3 replies
  • 0 likes

Compatible MP3 Players in 2023

HelloMy daughter doesn't have a phone but would like to be able to listen to music. I want to get her an MP3 player but finding it unclear which ones ill be able to put the spofity app on. The last community post I could find on this was early 2000 a...

  • Newbie
  • Hello My daughter doesn't have a phone but would like to be able to listen to music. I want to get her an MP3 player but finding it unclear which ones ill be able to put the spofity app on. The last...
  • Maxim
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • Connect
    music
    Other
    Philips
    Sony
  • 284 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Crossfading, Gapless and Normalize Volume for Google Chromecast

These three features are disabled when we listen Spotify on Chromecast, Smart TVs apps and also Playstation/Xbox One: - Crossfading- Gapless- Normalize Volume These three features are very important, and most of them the 'Normalize Volume' once there...

  • Visitor
  • These three features are disabled when we listen Spotify on Chromecast, Smart TVs apps and also Playstation/Xbox One:   - Crossfading - Gapless - Normalize Volume   These three f...
  • Youckle
  • Casual Listener
  • 13237 Views
  • 6 replies
  • 14 likes
  • crossfading
    gapless
    Normalize Volume
  • 13237 Views
  • 6 replies
  • 14 likes

Superuser Contribution Does Spotify podcasts have regional restrictions?

I'm from Kurdistan-Iraq and have Spotify Premium, I just saw video from a new Joe Rogan episode and I clicked on the link to watch it on Spotify but the link didn't work, I tried to search for it within Spotify but I couldn't find it, I also can't fi...

  • Newbie
  • I'm from Kurdistan-Iraq and have Spotify Premium, I just saw video from a new Joe Rogan episode and I clicked on the link to watch it on Spotify but the link didn't work, I tried to search for it wit...
  • lampavgolove
  • Newbie
  • 5008 Views
  • 6 replies
  • 1 likes
  • Podcast Discussion
  • 5008 Views
  • 6 replies
  • 1 likes

Support Site Opens in IP Language

I am in authenticated state, opening the website from Android app-> Settings -> SupportAnd even though Spotify is aware that I am an English speaking user, it still pulls up the site in the language of the IP address. This is ridiculous. For example,...

  • Newbie
  • I am in authenticated state, opening the website from Android app-> Settings -> Support And even though Spotify is aware that I am an English speaking user, it still pulls up the site in the l...
  • Maxim
  • Spotify Star
  • 67 Views
  • 1 replies
  • 0 likes
  • Other
  • 67 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Search keyboard no longer loads on Sony Smart TV

My Question or IssueAfter a recent update of the Spotify App on my Sony Bravia Smart TV, the search function no longer works correctly. At first it started loading the Google speech search rather than the keyboard option - now it just doesn't load ei...

  • Casual Listener
  •     My Question or Issue After a recent update of the Spotify App on my Sony Bravia Smart TV, the search function no longer works correctly. At first it started loading the Google speech...
  • rgd1
  • Newbie
  • 9336 Views
  • 13 replies
  • 7 likes
  • Sony
    TV
  • 9336 Views
  • 13 replies
  • 7 likes

Superuser Contribution Family plan with Alexa, can't play on multi devices despite multi accounts and separate setup

PlanPremium - FamilyCountryUKDevice3x Amazon Dots My Question or IssueWe have 3 separate Alexa Dots in our house. Each is setup with their own Amazon accounts (myself, child 1 and child 2). Each Dot is linked to Spotify with separate accounts (myself...

  • Casual Listener
  • Plan Premium - Family Country UK Device 3x Amazon Dots   My Question or Issue We have 3 separate Alexa Dots in our house. Each is setup with their own Amazon accounts (myself, child 1 an...
  • Senormano
  • Newbie
  • 4670 Views
  • 16 replies
  • 0 likes
  • music
    Other
  • 4670 Views
  • 16 replies
  • 0 likes

Solved!!Superuser Contribution SpotifyConnect not finding speaker groups

Hi, I bought 5 JBL Playlist and set them up using Google Home. This worked perfectly fine, I can find and play music on all speakers. Then I started setting up various groups, the first day this worked perfectly fine as well and I could connect with ...

  • Casual Listener
  • Hi,  I bought 5 JBL Playlist and set them up using Google Home.  This worked perfectly fine, I can find and play music on all speakers.  Then I started setting up various groups, th...
  • filmfan
  • Casual Listener
  • 39220 Views
  • 29 replies
  • 1 likes
  • Connect
    Other
  • 39220 Views
  • 29 replies
  • 1 likes

Superuser Contribution I can't open Spotify from one of my computers

I've been getting this for months when I want to use spotify in my desk computer: "This site cannot be accessed The web page at https://open.spotify.com/__noul__?l2l=1&nd=1 may be temporarily down or permanently moved to a new web address. ERR_ADDRES...

  • Visitor
  • I've been getting this for months when I want to use spotify in my desk computer: "This site cannot be accessed The web page at https://open.spotify.com/__noul__?l2l=1&nd=1 may be temporarily dow...
  • MihailY
  • Moderator
  • 445 Views
  • 3 replies
  • 3 likes
  • 445 Views
  • 3 replies
  • 3 likes