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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 865 Views
  • 7 replies
  • 2 likes
  • Other
  • 865 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17300 Views
  • 8 replies
  • 1 likes
  • Other
  • 17300 Views
  • 8 replies
  • 1 likes

Cannot synchronize my old playlists to offline mode

Good eveningExcuse me, an urgency that arose me on my laptop (HP with Windows operating system) already has a long time I can not download my songs for "no connection mode", and the need to re-download, but I don´t find I have 3 playlists which I can...

  • Newbie
  • Good evening Excuse me, an urgency that arose me on my laptop (HP with Windows operating system) already has a long time I can not download my songs for "no connection mode", and the need to re-down...
  • 214 Views
  • 0 replies
  • 0 likes
  • Connect
    music
  • 214 Views
  • 0 replies
  • 0 likes

Solved!! [BB] BlackBerry 9800?

Hi, I had to switch back from a Premium service to a free because I couldn't find the Spotify version for my device! How is it possible that it's available for OLD BlackBerry's but not for relatively new models? Is there an app coming for this device...

  • Regular
  • Hi,   I had to switch back from a Premium service to a free because I couldn't find the Spotify version for my device! How is it possible that it's available for OLD BlackBerry's but not for...
  • carlosstrokes
  • Casual Listener
  • 8274 Views
  • 15 replies
  • 0 likes
  • 8274 Views
  • 15 replies
  • 0 likes

Log out of sonos?

So my Spotify account is connected to a friend's sonos and although I've done log out of everywhere it still seems to have access to my account. I can't log off it myself cause im too far away to do it and although I've asked multiple times if I'm st...

  • Newbie
  • So my Spotify account is connected to a friend's sonos and although I've done log out of everywhere it still seems to have access to my account. I can't log off it myself cause im too far away to do ...
  • 1996 Views
  • 0 replies
  • 2 likes
  • 1996 Views
  • 0 replies
  • 2 likes

How can i make spotify not play songs ive already heard?

Like why is it when I play the indie radio itll play the same 20 songs over and over instead of the hundreds of other indie songs im sure it has. I like those 20 seconds and don't want to "block" those songs, I just dont want to only hear it when I k...

  • Casual Listener
  • Like why is it when I play the indie radio itll play the same 20 songs over and over instead of the hundreds of other indie songs im sure it has.   I like those 20 seconds and don't want to "b...
  • 250 Views
  • 0 replies
  • 1 likes
  • Web Player
    Windows
  • 250 Views
  • 0 replies
  • 1 likes

Billing

I first started with Spotify through Sprint, but I recently unsubscribed, because I no longer use Spotify, but I am still being billed through my phone company. I spoke to them about the issue but was told that I would have to speak with Spotify. Can...

  • Newbie
  • I first started with Spotify through Sprint, but I recently unsubscribed, because I no longer use Spotify, but I am still being billed through my phone company. I spoke to them about the issue but wa...
  • 196 Views
  • 0 replies
  • 0 likes
  • Other
  • 196 Views
  • 0 replies
  • 0 likes

Web Player not playing through playlist

Currently have an issue whereby the webplayer will not play more than one song in any playlist before reverting back to what appears to be the discover playylist. It will happily play consequential songs in whatever this 'default' playlist is. Thanks

  • Casual Listener
  • Currently have an issue whereby the webplayer will not play more than one song in any playlist before reverting back to what appears to be the discover playylist. It will happily play consequential s...
  • RoyMootoosamy
  • Casual Listener
  • 229 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 229 Views
  • 1 replies
  • 0 likes

Spotify on Amazon Echo

Hi, my name is Leandro.I have an Argentinian Spotify Account, and i want to know if i can connect it to Amazon Echo, or the account must be from USA.Thanks!

  • Casual Listener
  • Hi, my name is Leandro. I have an Argentinian Spotify Account, and i want to know if i can connect it to Amazon Echo, or the account must be from USA. Thanks!
  • 168 Views
  • 0 replies
  • 0 likes
  • Other
  • 168 Views
  • 0 replies
  • 0 likes

Spotify on PS4 won't play any songs?

I can't use spotify on my PlayStation any more. Everytime i click play the it skips to pause again immidiately.. Very frustrating as my Premium Account is useless now. Logging Out doesn't fix the Problem, neither does reinstalling.Any help?:/ThanksJu...

  • Newbie
  • I can't use spotify on my PlayStation any more. Everytime i click play the it skips to pause again immidiately.. Very frustrating as my Premium Account is useless now. Logging Out doesn't fix the Pro...
  • Baggaba
  • Regular
  • 752 Views
  • 2 replies
  • 2 likes
  • Other
  • 752 Views
  • 2 replies
  • 2 likes

Music not playing offline with premium.

I bought premium and I downloaded my playlist so I could listen offline but it only lets me listen to a few songs. If I try to play any other songs offline it will just sit there and not play.

  • Regular
  • I bought premium and I downloaded my playlist so I could listen offline but it only lets me listen to a few songs. If I try to play any other songs offline it will just sit there and not play.
  • Steph_B
  • Roadie
  • 225 Views
  • 1 replies
  • 0 likes
  • music
  • 225 Views
  • 1 replies
  • 0 likes

Windows Mobile 10

So now that Spotify for WM is practically unusable I have just one question...Are we gonna get the update at all in this lifetime?

  • Newbie
  • So now that Spotify for WM is practically unusable I have just one question...Are we gonna get the update at all in this lifetime?
  • 311 Views
  • 0 replies
  • 4 likes
  • WP 8
  • 311 Views
  • 0 replies
  • 4 likes

Spotify Connect not shuffling properly

It seems to me that whenever I start a shuffle on my phone and transfer to play on another device (my computer) via Spotify Connect, the same 20-30 songs are shuffled but not the entire playlist. It happens to when I shuffle a playlist folder and whe...

  • Regular
  • It seems to me that whenever I start a shuffle on my phone and transfer to play on another device (my computer) via Spotify Connect, the same 20-30 songs are shuffled but not the entire playlist. It ...
  • 212 Views
  • 0 replies
  • 0 likes
  • Other
  • 212 Views
  • 0 replies
  • 0 likes

Can't select songs to play in my "Songs" tab.

Hi there, I'm a premium spotify user and just now I haven't been able to individually select a song that I want to play on the webplayer from my "Songs" tab. When I click the song it won't play and whatever I was playing before just stops playing all...

  • Newbie
  • Hi there,   I'm a premium spotify user and just now I haven't been able to individually select a song that I want to play on the webplayer from my "Songs" tab. When I click the song it won't p...
  • momozachy
  • Newbie
  • 521 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 521 Views
  • 2 replies
  • 0 likes

Can't add songs to some of my playlists

Just yesterday, I could add songs to my playlist 'focus'. Now, though, when I click 'add to > playlist', 'focus' does not appear as an option, although several other of my current playlists do. Ideas anyone? I use Windows 10 and the Spotify Web Playe...

  • Newbie
  • Just yesterday, I could add songs to my playlist 'focus'.  Now, though, when I click 'add to > playlist', 'focus' does not appear as an option, although several other of my current playlists ...
  • 224 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 224 Views
  • 0 replies
  • 0 likes

Windows phone: Can't play song from search

I can't play music if I use search function. Nothing happens if I press a song from the list. But if I choose song from my playlist, song is played normally. Offline feature is disabled and I have nothing loaded to my phone. This happens with WP8.1 a...

  • Casual Listener
  • I can't  play music if I use search function. Nothing happens if I press a song from the list. But if I choose song from my playlist, song is played normally. Offline feature is disabled and I h...
  • melodk
  • Casual Listener
  • 771 Views
  • 8 replies
  • 3 likes
  • WP 8
  • 771 Views
  • 8 replies
  • 3 likes

How to play no-spotify music?

I have files saved at my Windows 10 mobile and I want add them at an offline playlist (along with other synchronized songs) to play all themBut how I see my files from \music folder?

  • Gig Goer
  • I have files saved at my Windows 10 mobile and I want add them at an offline playlist (along with other synchronized songs) to play all them But how I see my files from \music folder?
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes

Spotify Connect not working on FireTV

After installing Spotify Connect On my FireTV I was expecting to see it on my devices, but nothing happens and troubleshooting is next to impossible. - Premium User- Using the same Wifi network.- Ensured that I'm using the latest versions from the ap...

  • Music Fan
  • After installing Spotify Connect On my FireTV I was expecting to see it on my devices, but nothing happens and troubleshooting is next to impossible.   - Premium User - Using the same Wifi ne...
  • upsfeup
  • Music Fan
  • 487 Views
  • 2 replies
  • 0 likes
  • Connect
  • 487 Views
  • 2 replies
  • 0 likes

Sharing a Song Track from Spotify to Facebook - Plays partial song

Use the track link ( https://open.spotify.com/track/5JwRsRtSb516LyD4GmRd4j) option which I past into a Facebook status, only plays a partial track. Mostly picks up in the middle of a tune and limits the play to a few seconds. I'm trying to get a full...

  • Newbie
  • Use the track link ( https://open.spotify.com/track/5JwRsRtSb516LyD4GmRd4j) option which I past into a Facebook status, only plays a partial track.  Mostly picks up in the middle of a tune ...
  • 277 Views
  • 0 replies
  • 1 likes
  • Connect
  • 277 Views
  • 0 replies
  • 1 likes

"You cannot add tracks to a playlist you don't own"

We are using a heroku deployed app to Heroku (http://benchmark.co.uk/blog/slackbox-spotify-playlist-collaboration-through-slack/) and while it worked for a few days it now returns the message "You cannot add tracks to a playlist you don't own". I've ...

  • Newbie
  • We are using a heroku deployed app to Heroku (http://benchmark.co.uk/blog/slackbox-spotify-playlist-collaboration-through-slack/) and while it worked for a few days it now returns the message "Y...
  • sillyoldbear
  • Casual Listener
  • 635 Views
  • 2 replies
  • 2 likes
  • Other
  • 635 Views
  • 2 replies
  • 2 likes

Samsung Smart TV Issues

My smartTV Samsung mod. UE55ES8005UXXE has a problem with playing from my Spotify playlist. Iy Takes some minutes before starting to play, and after different varuations it stops playing-startsagain-stops.After a while it stops completely, and a red ...

  • Newbie
  • My smartTV Samsung mod. UE55ES8005UXXE has a problem with playing from my Spotify playlist. Iy Takes some minutes before starting to play, and after different varuations it stops playing-startsagain-...
  • molle89
  • Newbie
  • 627 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 627 Views
  • 3 replies
  • 0 likes

We need an option to select where store music

We need such opton to select if we want use internal storage or SDI have read than for Android users isn't an option but Spotify use the storage with more free space (it is usually SD)But at Windows Phone and Windows 10 mobile I saw than no work at t...

  • Gig Goer
  • We need such opton to select if we want use internal storage or SD I have read than for Android users isn't an option but Spotify use the storage with more free space (it is usually SD) But at Wind...
  • 274 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 274 Views
  • 0 replies
  • 0 likes