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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 874 Views
  • 7 replies
  • 2 likes
  • Other
  • 874 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17301 Views
  • 8 replies
  • 1 likes
  • Other
  • 17301 Views
  • 8 replies
  • 1 likes

Superuser Contribution Re: Toshiba Smart TV No Sound

I'm having the same issue with Spotify on an Amazon fire stick, plays 6 seconds of one song with no sound. It was sampling through the playlist, but now stops after one song.I have uninstalled Spotify and reinstalled it and restarted the fire stick a...

  • Visitor
  • I'm having the same issue with Spotify on an Amazon fire stick, plays 6 seconds of one song with no sound. It was sampling through the playlist, but now stops after one song. I have uninstalled Spot...
  • Shehryarahmed8
  • Visitor
  • 469 Views
  • 2 replies
  • 1 likes
  • 469 Views
  • 2 replies
  • 1 likes

Superuser Contribution Black bar pop up

PlanFreeCountryUSADeviceWeb playerOperating SystemWindows 10 My Question or IssueThis has been happening for a while now. When I open Spotify (web player) on chrome, there's this small black bar just above the play button/tool bar(?) that blocks a lo...

  • Visitor
  • Plan Free Country USA Device Web player Operating System Windows 10   My Question or Issue This has been happening for a while now. When I open Spotify (web player) on chrome, there's ...
  • Hz31
  • Visitor
  • 3778 Views
  • 4 replies
  • 8 likes
  • Other
  • 3778 Views
  • 4 replies
  • 8 likes

Solved!!Superuser Contribution Spotify App Won't Work on Chromebook

PlanPremiumDeviceAcer Chromebook 11Operating SystemGoogle Chrome(?) Spotify appears as a black screen when I open the app. I've tried clearing my cache and reinstalling Spotify, but it hasn't worked. The web player works fine, but I prefer using the ...

Screenshot 2019-04-27 at 2.42.13 PM.png
  • Newbie
  • Plan Premium Device Acer Chromebook 11 Operating System Google Chrome(?)   Spotify appears as a black screen when I open the app. I've tried clearing my cache and reinstalling Spotify, bu...
  • Gaba_p
  • Music Fan
  • 53484 Views
  • 27 replies
  • 9 likes
  • Other
  • 53484 Views
  • 27 replies
  • 9 likes

Solved!! Song is 37 minutes long

MX by Deftones is 37 minutes long when i try to play it. The song should be 5 minutes long. I am using a Samsung s7.

  • Regular
  • MX by Deftones is 37 minutes long when i try to play it. The song should be 5 minutes long. I am using a Samsung s7.
  • Ghostdaytona
  • Casual Listener
  • 5907 Views
  • 10 replies
  • 0 likes
  • Other
  • 5907 Views
  • 10 replies
  • 0 likes

SPOTIFY DOES NOT WORK ON PLAYSTATION

Every time i go to listen to music on my Playstation 5, it will not play anything. When i go onto the app on the Playstation itself, it gets stuck in a never ending loop of logging in & getting logged out of my account within minutes. The app is unus...

  • Music Fan
  • Every time i go to listen to music on my Playstation 5, it will not play anything.  When i go onto the app on the Playstation itself, it gets stuck in a never ending loop of logging in & get...
  • Ryan_Hemp
  • Newbie
  • 312 Views
  • 2 replies
  • 0 likes
  • 312 Views
  • 2 replies
  • 0 likes

FIX THE AUTO PLAY WHEN CONNECTING TO BLUETOOTH ISSUE!

Plan Premium CountryUS DeviceSamsung Galaxy S22+ Operating SystemAndroid 13 (Tiramisu) My Question or Issue I DO NOT WANT SPOTIFY TO START PLAYING AS SOON AS MY PHONE CONNECTS TO MY CAR'S BLUETOOTH AND THERE IS NO WAY TO STOP THIS FROM HAPPENING. It ...

  • Newbie
  • Plan  Premium   Country US   Device Samsung Galaxy S22+   Operating System Android 13 (Tiramisu)   My Question or Issue   I DO NOT WANT SPOTIFY TO STA...
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Superuser Contribution My Spotify profile doesn't uptade on my phone

I deleted the app, and also all the data but it doesn't update I still see my old profile (it's perfectly updated on PC with the banner and all that things)

  • Casual Listener
  • I deleted the app, and also all the data but it doesn't update I still see my old profile (it's perfectly updated on PC with the banner and all that things)
  • Joan
  • Moderator
  • 177 Views
  • 2 replies
  • 0 likes
  • 177 Views
  • 2 replies
  • 0 likes

Can't hide / remove artists / albums / songs I don't want.

There's certain artists that keep appearing on my playlists on shuffle that I dislike, but all I can do is remove the recommendation. Sooner than later another song from the same artist appear again. I know there was an option to remove unwanted arti...

  • Casual Listener
  • There's certain artists that keep appearing on my playlists on shuffle that I dislike, but all I can do is remove the recommendation. Sooner than later another song from the same artist appear again....
  • Paha_Agentti
  • Gig Goer
  • 152 Views
  • 3 replies
  • 0 likes
  • 152 Views
  • 3 replies
  • 0 likes

Content I've been paying for being replaced with nitwit cover substitutes

Premium, all platforms (Win, Web, Android)Why is my text green? Cos you spammed my body with green. What is that? It's certainly unusual, after using forums for 20+ years.I have to select text and set color to black manually to get a normal post. OK....

  • Gig Goer
  • Premium, all platforms (Win, Web, Android) Why is my text green? Cos you spammed my body with green. What is that? It's certainly unusual, after using forums for 20+ years. I have to select text an...
  • 84 Views
  • 0 replies
  • 0 likes
  • Other
  • 84 Views
  • 0 replies
  • 0 likes

Superuser Contribution I'm paying for premium, and this site still puts a link "Get Premium" next to my avatar.

Move where appropriate, it's hard enough already to find any forum to post a specific topic. The topic is not a question, it's a bug report. Have a good one, I guess! But I have deep criticisms of your lack of just a normal forum where you can post t...

  • Gig Goer
  • Move where appropriate, it's hard enough already to find any forum to post a specific topic.   The topic is not a question, it's a bug report.   Have a good one, I guess! But I have dee...
  • Photon123
  • Gig Goer
  • 137 Views
  • 2 replies
  • 0 likes
  • 137 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify randomly switches to Sonos devices

PlanPremium FamilyCountryGermany DeviceOne Plus 8, Mate Lite, Linux DesktopOperating SystemAndroid, Linux My Question or IssueWe have new Sonos speakers in several rooms that we use quite often with Spotify through the connect feature. With this, we ...

  • Music Fan
  • Plan Premium Family Country Germany   Device One Plus 8, Mate Lite, Linux Desktop Operating System Android, Linux   My Question or Issue We have new Sonos speakers in several roo...
  • decoder_oh
  • Music Fan
  • 481 Views
  • 5 replies
  • 0 likes
  • Sonos
  • 481 Views
  • 5 replies
  • 0 likes

Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanFreeCountryUSDeviceDell Latitude 5320Operating SystemWindows 10My Question or IssueI'm using Spotify web on my computer, and every time an ad comes up, there is no sound but the progress bar moves. It also shows the error message "Spotify can't p...

  • Regular
  • Plan Free Country US Device Dell Latitude 5320 Operating System Windows 10 My Question or Issue I'm using Spotify web on my computer, and every time an ad comes up, there is no sound but the...
  • madeleinel
  • Regular
  • 334 Views
  • 6 replies
  • 0 likes
  • music
  • 334 Views
  • 6 replies
  • 0 likes

Superuser Contribution no puedo escuchar musica con amigos en discord

Tengo un problema con discord, al intenar esuchar música con algún amigo la canción se pausa cuando entro a la sesion de escucha, además, al enviar una invitación para escuchar juntos; sale como si la sesión de escucha hubiera acabado. Soy usuaria de...

  • Newbie
  • Tengo un problema con discord, al intenar esuchar música con algún amigo la canción se pausa cuando entro a la sesion de escucha, además, al enviar una invitación para escuchar juntos; sale como si l...
  • kingrox
  • Visitor
  • 895 Views
  • 2 replies
  • 0 likes
  • 895 Views
  • 2 replies
  • 0 likes

Superuser Contribution "Your Library" Full Display

A bit ago the "Library" display changed so that I can only access it on my computer as a side bar, instead of displaying it on my whole monitor. There are 3 buttons on the left menu. "Home" shows a full display. "Search" shows a full display. "Your L...

  • Visitor
  • A bit ago the "Library" display changed so that I can only access it on my computer as a side bar, instead of displaying it on my whole monitor.  There are 3 buttons on the left menu. "Home" ...
  • frhbvbsdkalnjdsalknl
  • Visitor
  • 322 Views
  • 3 replies
  • 2 likes
  • 322 Views
  • 3 replies
  • 2 likes

Superuser Contribution Played episodes are skipped

PlanPremiumCountryUSADeviceiPhone 12 Pro MaxOperating SystemiOS 15.4.1Spotify Version8.7.30.1342 My Question or IssueThe last few days, anytime I've played a podcast, it has been playing the next episodes incorrectly. When I finish or skip to the end...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 12 Pro Max Operating System iOS 15.4.1 Spotify Version 8.7.30.1342   My Question or Issue The last few days, anytime I've played a podcast, it ...
  • cameronjacob74
  • Visitor
  • 2517 Views
  • 6 replies
  • 1 likes
  • Other
  • 2517 Views
  • 6 replies
  • 1 likes

Music goes silent on Amazon Fire TV 4K sometimes

Hi! I start using Spotify on Amazon Fire Stick 4K, and sometimes the music goes silent until I log out once and re-log into the account.I tried to1:remove Fire Stick from HDMI doc2:test internet speed 3:update the app to the latest oneThose ways are ...

  • Newbie
  • Hi! I start using Spotify on Amazon Fire Stick 4K, and sometimes the music goes silent until I log out once and re-log into the account. I tried to 1:remove Fire Stick from HDMI doc 2:test i...
  • 196 Views
  • 0 replies
  • 0 likes
  • 196 Views
  • 0 replies
  • 0 likes

Embed shows only preview - is there a solution?

Hello,I am trying to embed some albums and playlist on my website, but even if the code is complete and I am logged in (not premium account), I only can play the preview.Is there a way to solve this? Thanks

  • Casual Listener
  • Hello, I am trying to embed some albums and playlist on my website, but even if the code is complete and I am logged in (not premium account), I only can play the preview. Is there a way to solve t...
  • 161 Views
  • 0 replies
  • 0 likes
  • 161 Views
  • 0 replies
  • 0 likes