cant play music from laptop

Reply
Highlighted

cant play music from laptop

sickofspotify1
Newbie

i have been using spotify for the last 2 hours no issues and then im greeted with a message saying i have to enable the web player in my browser so i go to the support site download the right file needed but then get the message its not applicable 

 

but now spotify wont work and just keeps saying i have to enable to web player etc.... 

Screenshot (3).png
Screenshot (5).png
Screenshot (7).png
1 Reply

Re: cant play music from laptop

Rock Star 16
Rock Star 16

Hey @sickofspotify1

 

Edge has a rather hidden setting in its Advanced Settings which needs to be enabled. It's a switch for "Let sites to save protected media licenses on this device".

The media pack is only eligible for specific kind of Windows licenses.

 

However, the web player doesn't seem to work right now, for me either. Spotify is aware of it and is working on a fix :)

 

Let me know if you have more questions!

SebastyRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS