connection to sonos

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connection to sonos

jexta
Newbie

Hi, frustrated with my spotify connection to sonos.

 

Had my sonos for a year had to disconnect and now spotify services wont play on my sonos.

 

I am a premium account holder have a device username and password but won't connect to spotify music.

 

Radio is playing fine just lost my music, anyone help please?

 

Regards

 

3 Replies

Re: connection to sonos

Peter__
Community Legend

Hey! Welcome to the community :) 

 

Do you get any error messages at all?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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connection issue

lnette
Regular

I am encountered the same issue, I can access playlists and add them to my Sonos queue, however when I go to play a song, I recieve an error message saying that my Spotify login details are not valid.

 

This error occured after I reset my Sonos controller.

 

HELLLPPPP

Re: connection issue

lnette
Regular

dw I'm an idiot and forgot I needed a device username. sorry

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