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drag issues

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drag issues

YUNGPLAGUE_0-1621354406543.png

with the new version, i can't drag the songs to the top

Ekran görüntüsü 2021-05-18 191309.png
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Hey @YUNGPLAGUE,

 

Thanks for keeping in touch and for the video.

 

It looks like when the playlist that is on top is a bit faded, the dragging won't go upwards. We appreciate you taking the time to report this and we'll make sure to forward it to the right folks so they can look into it.

 

In the meantime, you can scroll up a bit more until the top playlist title is completely clear, then you'll be able to drag another one to the top.

 

Hope this helps. We'll be right here if you need a hand with anything else.

CarlosEModerator
 
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5 Replies

Hey there @YUNGPLAGUE,

 

Thanks for reaching out to the Community!

 

We've checked on our end and can confirm that it's still possible to drag songs to the top of a playlist, as well as the playlists in the left panel. Can you give us more details of what you're trying and what's happening exactly so we can suggest what to do next?

 

A video or screen recording would also come in handy. You can attach it to your next reply by tapping on the video camera icon in the post editor.

 

We'll be looking out for your reply.

CarlosEModerator
 
Help others find this answer and click "Accept as Solution".
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hereeee

Marked as solution

Hey @YUNGPLAGUE,

 

Thanks for keeping in touch and for the video.

 

It looks like when the playlist that is on top is a bit faded, the dragging won't go upwards. We appreciate you taking the time to report this and we'll make sure to forward it to the right folks so they can look into it.

 

In the meantime, you can scroll up a bit more until the top playlist title is completely clear, then you'll be able to drag another one to the top.

 

Hope this helps. We'll be right here if you need a hand with anything else.

CarlosEModerator
 
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

it's working now. thanks

Hey there @YUNGPLAGUE

 

Fantastic news! Give us a shout if it starts misbehaving again; we're always here to help. 

 

Have a great day 🙂

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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