how to cancel if I never signed up

[gia_was_here]

I am being charged for a Spotify subscription reoccuringly through my credit card. I never directly signed up for Spotify so I am guessing at some point I had signed up for something that came with a free subscription that turned into a paid one. How do I reach someone to cancel this? i cannot locate any customer service phone numbers or emails online. The phone number provided with the automatic withdrawal on my credit card does not answer. I have called and left multiple messages. I am disputing these charges through my bank. 

Please help.

[atom1989]

Hello and welcome. 

Please contact customer support about refund here

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

[gia_was_here]

thank you. I hope I get a response soon because I've already tried so many ways to reach someone.