Help Wizard

Step 1

NEXT STEP

log in

log in

Hi

 

I'm trying to access my spotify account using my spotify details and i don't know my password because i always used facebook to log in. i was trying to access it via the username spotify assigned to me but it keeps on forcing me to sign in via facebook , does anyone know how to retrieve a password?

Reply
1 Reply

Hey there!

 

Unfortunately, if your account was created through Facebook, thats the only way to sign in. You can create a new account through Spotify directly and contact Support to have them move your playlists over to the new account, but you will lose the music saved under Albums, Artists, and Songs in "Your Music."

 

They can be reached through their Twitter Page @SpotifyCares or through the online contact form


Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email.

Cheers!



If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?


Suggested posts