Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hello,
Recently purchased the Onkyo TC-NR515, but I cannot login to spotify on the device.
I have upgraded the firmware to the latest, I can confirm I am a premium subscriber I am also trying to login using my spotify account NOT facebook account.
I have even tried setting a static IP address with dedicated DNS servers, still no change.
I can receive other internet radio stations such as BBC Radio 1 so I do not think this is a faulty device or an internet access issue.
Can you please advise.
Kind Regards
Paul
Solved! Go to Solution.
same probelm here for last month.
Hi,
Can you please confirm what password did you change?
Thanks.
it seems like Onkyo-Receiver does not cooperate with spotify anymore. I cant log in in my receiver. it constantly says login error. used the same pw for my phone and browser and it works there. please spotify team give us a feedback on this issue because it seems like many of onkyo users are affected. thanks
Recently I've got the same with TX-NR515. Account premium, on mobile and PC works perfect, but not on amplituner anymore...
Same here. Had to send Onkyo TX-NR609 for repair and it came back factory fresh with the latest firmware.
Have had Spotify Premium for years and do not connect with Facebook. I have an actual username (not the 10 digit number) that works with every other device and used to work with the Onkyo but I'm now getting the Login error on the Onkyo.
I'm in the fortunate position that I have an iPod dock connected to the amp so I can use Connect to stream through the amp but that doesn't get away from the fact that the Spotify app on the amp is not working as it should by not accepting my valid login details.
It looks like Spotify has dropped support for the built-in app in the name of progress.
Good afternoon,
The link is broken, and I have the same problem, you could tell me how you solved it.
Thank you
Hi djordand,
The link still works just fine or me. You could try this instead: https://support.spotify.com/uk/listen_everywhere/on_speaker/onkyo/
However, in google typing "spotify why can’t I use the Spotify app on my speaker" brings up the link to the same page.
As regards solving it then unfortunately there is no direct solution as far as I can tell. Spotify have simply stopped people logging in to the service from the amplifier platform.
I have got around it by plugging a Cambridge iPod dock into a spare port on the amp. I can then use Spotify Connect to play the iPod from my phone. The dock also has the advantage of charging the iPod.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…