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play counts not updating

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Re: play counts not updating

trevorjones81
Music Fan

yep.  same here.  no updates on play counts for 3 days now.

Re: play counts not updating

user-removed
Not applicable
Let's hope it gets sorted soon. It's weird because the monthly listeners number is updating each day, just not the play counts.

Re: play counts not updating

trevorjones81
Music Fan

where do you see the monthly listener number?  with your distirbutor?

Re: play counts not updating

user-removed
Not applicable

Click the 'about' tab, it shows up on the left :)

Screen Shot 2016-01-13 at 10.09.26 AM.png

Re: play counts not updating

trevorjones81
Music Fan

yeah, i don't have an artist account.  

Re: play counts not updating

user-removed
Not applicable
Neither do I? This is the artist page that Spotify creates for every artist. If you go to any artist and click about you will see all this information, you just have to do it on a computer and not on the app :)

Re: play counts not updating

trevorjones81
Music Fan

it's there there for every artist.  see the link below.

 

https://play.spotify.com/artist/6wHoXQzGAww5BGxsGkavtx

Re: play counts not updating

user-removed
Not applicable

Screen shotted for you mate, you have to do it on the desktop app, sorry should have mentioned that.

Screen Shot 2016-01-13 at 10.28.31 AM.png
Screen Shot 2016-01-13 at 10.28.40 AM.png

Re: play counts not updating

trevorjones81
Music Fan

ahhh!  ok.  thanks.

Re: play counts not updating

user-removed
Not applicable

You're welcome mate, please feel free to give kudos or accept as solution if ive been helpfiul :)

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