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play counts not updating

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Re: play counts not updating

trevorjones81
Music Fan

4 days and no play count updates.  what gives?!

Re: play counts not updating

cokey
Casual Listener

Play count are now updated

Re: play counts not updating

user-removed
Not applicable
They still haven't updated on my end unfortunately. Is anyone having the same problem?

Re: play counts not updating

user-removed
Not applicable
What's weird is that monthly listeners, followers and discovered on is still updating each day. I know a few artists having the same issue.

Re: play counts not updating

trevorjones81
Music Fan

they have not updated.  

Re: play counts not updating

user-removed
Not applicable
Mine just updated, I had to exit the desktop version and re-open it :)

Re: play counts not updating

trevorjones81
Music Fan

web player is showing updates.  woo hoo!

Re: play counts not updating

trevorjones81
Music Fan

and here we are on friday night and there have been no updates in over 24 hours.  is this a bug?

Re: play counts not updating

trevorjones81
Music Fan

another day, no updates.  c'mon spotify!  you need to get back to daily updates.  not this every other day BS.

Re: play counts not updating

user-removed
Not applicable
Hey @trevorjones81 if you are a verified artist you should apply for Fan Insights. I notice that they update every day without fail!

https://artists.spotify.com/faninsights/login
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