Lineup Signup
Hi! We're just rearranging some Desktop boards to make it easier to find what you're looking for. Please bear with us, and we'll be done very soon.
To post a new question or issue, please go here: Desktop (Windows), Desktop (Mac), Desktop (Linux), Web Player.

"I can't play Spotify on that device"


"I can't play Spotify on that device"

Casual Listener

We recently received an Echo Auto. We have a premium student Spotify account. I was able to connect my phone to the Echo Auto just fine and use it with Spotify. However, when I connected my wife's phone and try to use Spotify, Alexa says, "I can't play Spotify on that device." It's connected to the same Amazon and Spotify accounts. I know we can't play both at the same time, but my phone was disconnected when I was trying to use Spotify with her phone. Any thoughts on the problem or solution?

1 Reply

Re: "I can't play Spotify on that device"


I'm having the same exact problem. Happens if I try to play Spotify directly on my phone in the specs app too. Very odd.