Type of user: Premium
Question: I was using spotify just fine with my roku2 & roku3 players. now get error "can not connect to spotify" on both players code 8.4 other apps work on roku fine so it is connected. reset roku, interenet connection and ethernet connection anyway. reset password, double checked by logging in online w new password. uninstalled and reinstalled spotify app on roku3
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That fix did it more or less. after several back and forths with roku they came up with a similar answer. Change the dns on my router. I wasn't sure what the previous poster was talking about but the google machine filled me in. I used the roku recomended 22.214.171.124 and 126.96.36.199 the google dns may work as well. In my case I had to go to http://192.168.0.1/ to reset the dns to the recomended one. You go to interent cinnection and manual internet setup and enter the 2 new dns server codes.