sync is extremely slow on my Nokia Lumia 930

[Fluffy2k14]

Hello,

I've upgraded my Spotify account today to a premium with offline-sync function.
Now my problem is, that it takes nearly 2 hours to syncronise one single track on my Nokia Lumia 930 with Windowsphone 8.1.

Connection is Wifi (fully connected with a very good signal) and my Internet speed is roundabout 11 MB/s so it shouldn't take longer than 1 second per song, shouldn't it?

Please help me ;(

[Peter__]

Nah, shouldn't take more than a few seconds per song max. Are you saving onto an SD card or the phones internal storage?

[Fluffy2k14]

The Lumia 930 doesn't have an external storage device. So I save them onto the internal storage.

[MichaelW]

Hi there, sorry for the late reply. 

Have you already fixed this problem?  If not, have you already tried to reinstall Spotify?

You may try to fix it by reinstalling Spotify. To do that, please follow the steps in the link below:
https://support.spotify.com/us/learn-more/faq/#!/article/reinstallation-of-spotify