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unable to login with Facebook account on the Samsung Galaxy Watch

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unable to login with Facebook account on the Samsung Galaxy Watch

jupiter666666
Newbie

On my new Samsung Galaxy watch I can't login with my Facebook account. I see the error message "unable to login" even though my login and password (Facebook) are correct. Bluetooth is set "off" and WLAN is set "on". I checked the Facebook login datas and they are correct.

1 Reply

Re: unable to login with Facebook account on the Samsung Galaxy Watch

Katerina
Moderator
Moderator

Hey there @jupiter666666,

 

Thanks for posting and welcome to the community!

 

If you're having troubles logging in to your Spotify account on your Samsung Galaxy watch, we'd recommend trying the steps below first:

 

  • Reinstall app on your phone by following the steps here.
  • Reinstall app on the watch
  • Re-pair the watch with Bluetooth

 We'd also recommend checking this support site article. There's also a relevant community thread with additional steps you can try here.

 

Let us know how it goes 🙂

KaterinaModerator
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