web player

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web player

elodiepr
Newbie

My Question or Issue

I've enabled the web player in my browser, but whenever I try to play music Spotify tells me to "Enable player in your browser". How do I get past it?

 

 

6 Replies

Re: web player

Nico
Community Legend

Hey @elodiepr! Welcome to the Spotify Community. ^^

 

That's odd.

Have you tried to use a different browser to see if that happens there too?

Let me know how it goes! ^^

 

Peace

Re: web player

ilzakirov
Casual Listener

I have the same issue - around 3-4 hours ago spotify started demanding to enable the player in my browser, although nothing had changed, it was working perfectly fine and then just stopped. I use Yandex browser - it's Chrominium based, never had any problems. Everything seems to work fine with Chrome and Edge.

 

Re: web player

Nico
Community Legend

Hey @ilzakirov! ^^

 

That doesn't sound cool.

Have you tried to clear your browser cache/cookies?

 

Peace

Re: web player

ilzakirov
Casual Listener

Yes, I cleaned everything, reinstalled the browser, updated the OS, killed the antivirus - still nothing

Re: web player

Nico
Community Legend

@ilzakirov

 

I've escalated your issue to the support.

I will reply on this thread with help soon. ^^

 

Peace

Re: web player

Nico
Community Legend

@ilzakirov

 

Could you try to update your browser, as many of the browsers recently launched a new update?

And please take note that the Web Player is supported by Chrome, Firefox, Edge and Opera. ^^

 

Peace

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