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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 897 Views
  • 7 replies
  • 2 likes
  • Other
  • 897 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17307 Views
  • 8 replies
  • 1 likes
  • Other
  • 17307 Views
  • 8 replies
  • 1 likes

Superuser Contribution Error message: Your payment method and country don't match.

I would like to adjust my credit card details, but get the error: 'Your payment method and country don't match'. though we are in Belgium and have a card linked to a Belgian account, though the card itself is from Bank of America. Is there a solution...

  • Visitor
  • I would like to adjust my credit card details, but get the error: 'Your payment method and country don't match'. though we are in Belgium and have a card linked to a Belgian account, though the card ...
  • Lyubka
  • Moderator
  • 2431 Views
  • 1 replies
  • 1 likes
  • 2431 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Daily/Genre Mixes] Daily and genre mixes change more than once daily.

PlanPremiumCountryN/ADeviceSamsung A21s, PCOperating SystemAndroid, Windows 10My Question or IssueRecently I've noticed that my daily mixes and genre mixes are generated more than once daily (may apply to other generated mixes but I only use these tw...

  • Regular
  • Plan Premium Country N/A Device Samsung A21s, PC Operating System Android, Windows 10 My Question or Issue Recently I've noticed that my daily mixes and genre mixes are generated more than o...
  • AndyKills457
  • Regular
  • 527 Views
  • 4 replies
  • 0 likes
  • Other
  • 527 Views
  • 4 replies
  • 0 likes

Superuser Contribution ¿Cómo puedo quitar el fondo de pantalla de las canciones?

Quiero quitar que las fotos de las canciones se pongan de fondo de bloqueo, mi dispositivo es un Motorola e6s

  • Visitor
  • Quiero quitar que las fotos de las canciones se pongan de fondo de bloqueo, mi dispositivo es un Motorola e6s
  • Vasil
  • Moderator
  • 707 Views
  • 1 replies
  • 0 likes
  • 707 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need help deleting a playlist

So I had a playlist with my Ex and I deleted or left it bc I shared it with her, and I won't show up in the app but it keeps showing up on my Carplay and Alarms and such. I really don't want to keep seeing this, please help anyone.

  • Visitor
  • So I had a playlist with my Ex and I deleted or left it bc I shared it with her, and I won't show up in the app but it keeps showing up on my Carplay and Alarms and such. I really don't want to keep ...
  • MihailY
  • Moderator
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Çok yoruldum, çok üzdüler konuşacak kimsem, dinleyeceğim şarkı yok.

Insanlar beni çok üzdüler konuşucak kimsem yok ailemden yardım isteyemiyorum sadece derslerine çalış diyicekler ne yapacağımı bilmiyorum.

  • Visitor
  • Insanlar beni çok üzdüler konuşucak kimsem yok ailemden yardım isteyemiyorum sadece derslerine çalış diyicekler ne yapacağımı bilmiyorum.
  • Vasil
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hola, tengo una problema. Descargo mi música (playlist' álbumes, etc.) pero

Hola, tengo una problema. Descargo mi música (playlist' álbumes, etc.) pero cada día se reinicia la descarga, incluso si llego a tener internet me saca de la sesión y hasta no vuelva a tener internet no puedo entrar a mi Spotify

  • Visitor
  • Hola, tengo una problema. Descargo mi música (playlist' álbumes, etc.) pero cada día se reinicia la descarga, incluso si llego a tener internet me saca de la sesión y hasta no vuelva a tener internet...
  • Dian
  • Spotify Legend
  • 92 Views
  • 1 replies
  • 0 likes
  • 92 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to remove pornographic images from childrens musician’s page?

My 10 year old daughter was listening to All Hail King Julian’s soundtrack on Spotify. All Hail King Julian is a CHILDREN’s tv show on Kids Netflix. My daughter clicked on the song I Love Your Toes to listen to it. She then clicked on the musician’s ...

  • Visitor
  • My 10 year old daughter was listening to All Hail King Julian’s soundtrack on Spotify. All Hail King Julian is a CHILDREN’s tv show on Kids Netflix. My daughter clicked on the song I Love Your Toes t...
  • Alex
  • Spotify Legend
  • 135 Views
  • 1 replies
  • 1 likes
  • 135 Views
  • 1 replies
  • 1 likes

Superuser Contribution Verify Personal User Account

I'm an Artist and My Artist Profile is Verifed but Is There away to Verify My User Page so If fans see a User Page That has my Picture as there Profile Pic and Name i would want them to be Following the Correct Person so Verification Would Be Nice.My...

  • Visitor
  • I'm an Artist and My Artist Profile is Verifed but Is There away to Verify My User Page so If fans see a User Page That has my Picture as there Profile Pic and Name i would want them to be Following ...
  • MihailY
  • Moderator
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Mon top artiste est incorrecte

Il y a un artiste que j'écoute énormément, les deux sons que j'ai le plus écouté de l'année 2022 sont de lui mais il ne figure pas dans mon top, même pas le top 50, alors que d'autres, que je n'écoute plus du tout y sont.

  • Visitor
  • Il y a un artiste que j'écoute énormément, les deux sons que j'ai le plus écouté de l'année 2022 sont de lui mais il ne figure pas dans mon top, même pas le top 50, alors que d'autres, que je n'écout...
  • 74 Views
  • 0 replies
  • 0 likes
  • 74 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Songs skipping on Google Home, Chromecast Audio

PlanPremium CountryUSA Device Running Spotify AppiPhone 7 with iOS 13.6 (Spotify 8.5.70) OR Macbook Pro late 2012 with macOS Mojave 10.14.6 (Spotify 1.1.39.612.g1e7e78a4) Device Playing MusicGoogle Home, Chromecast Audio, Google Wifi Hub. My Question...

  • Casual Listener
  • Plan Premium   Country USA   Device Running Spotify App iPhone 7 with iOS 13.6 (Spotify 8.5.70) OR Macbook Pro late 2012 with macOS Mojave 10.14.6 (Spotify 1.1.39...
  • Not applicable
  • 60387 Views
  • 21 replies
  • 2 likes
  • 60387 Views
  • 21 replies
  • 2 likes

Superuser Contribution Why is it saying the address doesn’t match when it does?

I signed up for the duo plan, and I sent the link to my partner, but it keeps telling him the address doesn’t match.

  • Visitor
  • I signed up for the duo plan, and I sent the link to my partner, but it keeps telling him the address doesn’t match.
  • Joan
  • Moderator
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo reproducir mi música descargada

Tengo Spotify premium familiar y no puedo reproducir ninguna canción descargada , llevo varios meses con este problema

  • Visitor
  • Tengo Spotify premium familiar y no puedo reproducir ninguna canción descargada , llevo varios meses con este problema
  • Alex
  • Spotify Legend
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify appears offline even though mobile data is on. How can ı fix?

I tried everything. I deleted and reinstalled, restarted the device, messed with my internet connection settings but it didn't work. Currently spotify only opens when connected to wifi. Can you help me please?

  • Visitor
  • I tried everything. I deleted and reinstalled, restarted the device, messed with my internet connection settings but it didn't work. Currently spotify only opens when connected to wifi. Can you help ...
  • Dian
  • Spotify Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify stops playing when I ad a song to the queue

When spotify is connected between my devices (PC, TV, Mobile Phone) and I add a song to the queue, it stops playing and disconnects the device from where I added the song.

  • Casual Listener
  • When spotify is connected between my devices (PC, TV, Mobile Phone) and I add a song to the queue, it stops playing and disconnects the device from where I added the song.
  • Joan
  • Moderator
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can you play Spotify and use "station head" streaming simultaneously ?

Like can you stream on Spotify and join station head with that spotify account? It will not be an abnormal streaming?

  • Visitor
  • Like can you stream on Spotify and join station head with that spotify account? It will not be an abnormal streaming?
  • Alex
  • Spotify Legend
  • 2683 Views
  • 1 replies
  • 0 likes
  • 2683 Views
  • 1 replies
  • 0 likes

my playlist don't show

I need help , Spotify does not show all my playlist , so when a tried to look for them from another account I can't find them , and I can not tell mi friends to look for them .Could you help me please

  • Newbie
  • I need help , Spotify does not show all my playlist , so when a tried to look for them from another account I can't find them , and I can not tell mi friends to look for them . Could you help me...
  • neessmhh
  • Visitor
  • 173 Views
  • 2 replies
  • 0 likes
  • 173 Views
  • 2 replies
  • 0 likes

Superuser Contribution I want Spotify Premium for my Alexa and Google home... but I live in Quebec

I live in Quebec and it seems that I cannot have access to it. Do you have a solution for me? any honest way to get there?

  • Visitor
  • I live in Quebec and it seems that I cannot have access to it. Do you have a solution for me? any honest way to get there?
  • Alex
  • Spotify Legend
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes