Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • 212 Views
  • 0 replies
  • 1 likes
  • Other
  • 212 Views
  • 0 replies
  • 1 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17057 Views
  • 8 replies
  • 1 likes
  • Other
  • 17057 Views
  • 8 replies
  • 1 likes

Superuser Contribution Connected devices do not synch when playing

PlanPremiumCountryNetherlandsDevice(iPhone 12, Chromecast Ultra, MacBook Pro M1 2021)Operating System(iOS 15.7, MacOS Montery 12.6) My Question or IssueI recently noticed that my connected devices are not in synch with each other.For example; when Sp...

  • Newbie
  • Plan Premium Country Netherlands Device (iPhone 12, Chromecast Ultra, MacBook Pro M1 2021) Operating System (iOS 15.7, MacOS Montery 12.6)   My Question or Issue I recently noticed tha...
  • AlejaR
  • Moderator
  • 139 Views
  • 1 replies
  • 0 likes
  • Connect
  • 139 Views
  • 1 replies
  • 0 likes

Wrapped not working

Whenever I click on Spotify wrapped, it shows recommendations but not my 2022 review... Pls fix ASAP

  • Visitor
  • Whenever I click on Spotify wrapped, it shows recommendations but not my 2022 review... Pls fix ASAP
  • Shedify
  • Casual Listener
  • 197 Views
  • 2 replies
  • 0 likes
  • Other
  • 197 Views
  • 2 replies
  • 0 likes

Superuser Contribution Web app not working

PlanFree/PremiumCountryUSADeviceWeb app (Tried both Firefox and Chrome, latest version on Windows)Operating SystemWindows 10 My Question or IssueAccessing open.spotify.com gives this error "upstream connect error or disconnect/reset before headers. r...

  • Newbie
  • Plan Free/Premium Country USA Device Web app (Tried both Firefox and Chrome, latest version on Windows) Operating System Windows 10   My Question or Issue Accessing open.spotify.com gi...
  • Redbirdbookings
  • Casual Listener
  • 7167 Views
  • 84 replies
  • 20 likes
  • 7167 Views
  • 84 replies
  • 20 likes

Superuser Contribution Spotify issues with F-Secure Freedome VPN

PlanPremium Operating SystemWin10 My Question or IssueSwitching to a new album or sometimes a changed playlist doesn't work. Sometimes it has given "not available" error, but mostly the controls just get greyed out and do nothing. Solution is to turn...

  • Newbie
  • Plan Premium   Operating System Win10   My Question or Issue Switching to a new album or sometimes a changed playlist doesn't work. Sometimes it has given "not available" error, but ...
  • Alex
  • Spotify Legend
  • 361 Views
  • 1 replies
  • 0 likes
  • Other
  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sleep timer not working with music

PlanPremiumCountryUnited States DeviceGoogle pixel 4a, DesktopOperating SystemAndroid 13, Windows 10 My Question or IssueI always listen to lo-fi when I go to sleep or just take a nap and in starting 3 days ago or so (12/06/2022) the sleep timer wasn...

  • Newbie
  •   Plan Premium Country United States  Device Google pixel 4a, Desktop Operating System Android 13, Windows 10   My Question or Issue I always listen to lo-fi when I go to sl...
  • Alex
  • Spotify Legend
  • 1225 Views
  • 1 replies
  • 2 likes
  • Connect
    music
  • 1225 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Can't find songs on Instagram sticker as a business account

Plan PremiumCountry UK DeviceSamsung S10Operating SystemAndroid My Question or IssueWhen i post a story on Instagram and try using the music sticker when i search for music it will either show me unrelated tracks or say "No results found"This only ha...

  • Newbie
  • Plan  Premium Country UK   Device Samsung S10 Operating System Android   My Question or Issue When i post a story on Instagram and try using the music sticker when i search...
  • MihailY
  • Moderator
  • 402 Views
  • 1 replies
  • 0 likes
  • Other
  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution My songs have been deleted ?

Hey so after Nov 29th 2022, 3 of my songs have been removed from the platform but are still up on Apple Music and all the others, recently I have received an abnormal amount of streams under the “other” category but I have no clue about where those c...

  • Newbie
  • Hey so after Nov 29th 2022, 3 of my songs have been removed from the platform but are still up on Apple Music and all the others, recently I have received an abnormal amount of streams under the “oth...
  • MihailY
  • Moderator
  • 340 Views
  • 1 replies
  • 0 likes
  • Other
  • 340 Views
  • 1 replies
  • 0 likes

Spotify listen alike isn't working

Basically when I try to go to the listenalike website it says DNS_PROBE_FINISHED_NXDOMAINPlanFreeCountryUSADeviceDell ChromebookOperating SystemChrome version 107.0.5304.110My Question or IssueHow do I fix this

  • Casual Listener
  • Basically when I try to go to the listenalike website it says DNS_PROBE_FINISHED_NXDOMAIN Plan Free Country USA Device Dell Chromebook Operating System Chrome  version 107.0.53...
  • 189 Views
  • 0 replies
  • 0 likes
  • Other
  • 189 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Social] I want to be able to share a jump-link for specific second in a song/podcast

Began to listen to podcasts lately, and wanted to share it with my wife,problem is its a long podcast (1hr) and I want her to listen to it from a specific second.Instead of sending her multiple datas (link+text - listen from minute 2:34 etc'...) I wo...

  • Visitor
  • Began to listen to podcasts lately, and wanted to share it with my wife, problem is its a long podcast (1hr) and I want her to listen to it from a specific second. Instead of sending her multiple d...
  • AlejaR
  • Moderator
  • 174 Views
  • 1 replies
  • 0 likes
  • Social
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast will not play

PlanPremiumCountryUSADeviceMultipleOperating SystemMultiple My Question or Issue I have tried to play "Lewis Black's Rantcast" multiple times over the past month or so. I have tried multiple devices (specifically Samsung Galaxy Fold 4 (app) and Micro...

  • Newbie
  • Plan Premium Country USA Device Multiple Operating System Multiple   My Question or Issue   I have tried to play "Lewis Black's Rantcast" multiple times over the past month or so...
  • AlejaR
  • Moderator
  • 188 Views
  • 1 replies
  • 0 likes
  • Other
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why aren’t the Blends I created showing up on my profile to other people when I have them on display

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Vasil
  • Moderator
  • 108 Views
  • 1 replies
  • 0 likes
  • Other
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plays outside the playlist

Hello, For a few weeks now, my Spotify seems to go completely berzerk.Indeed, when I get a playlist started (either one of mine or one of a specific artist for example), it plays one song (at best) from the playlist, and then goes and play things tha...

  • Visitor
  • Hello,   For a few weeks now, my Spotify seems to go completely berzerk. Indeed, when I get a playlist started (either one of mine or one of a specific artist for example), it plays one song ...
  • Dian
  • Spotify Legend
  • 108 Views
  • 1 replies
  • 0 likes
  • Other
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop suggesting podcasts made by random children

Stop suggesting podcasts made by children through "Created on Spotify". Not only do I not want to listen to these, but you also shouldn't be promoting access to children's accounts.This is not normal to encourage strangers to hear the thoughts of chi...

  • Newbie
  • Stop suggesting podcasts made by children through "Created on Spotify". Not only do I not want to listen to these, but you also shouldn't be promoting access to children's accounts. This is not norm...
  • Servandosanchez
  • Casual Listener
  • 316 Views
  • 2 replies
  • 3 likes
  • 316 Views
  • 2 replies
  • 3 likes

Superuser Contribution Trasnparency - Ads in Poscasts

After over an hour of chatting with Spotify reps, no one is able to confirm that Spotify does or does not place ads in addition to those placed by content creators, into podcasts. This is has been a very unsatisfactory experience and feels intentiona...

  • Visitor
  • After over an hour of chatting with Spotify reps, no one is able to confirm that Spotify does or does not place ads in addition to those placed by content creators, into podcasts. This is has been a ...
  • AlejaR
  • Moderator
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Garmin watch. Spotify "Sync failed"

Plan PremiumCountryNew zealandDeviceGarmin 645mOperating SystemSpotify 1.1.32.618.gda5638a6 (Microsoft Store version)Garmin Connect 4.30Garmin 645m 6.60 My Question or IssueSince the most recent Spotify update i get Sync failed when I try to update o...

  • Newbie
  • Plan  Premium Country New zealand Device Garmin 645m Operating System Spotify 1.1.32.618.gda5638a6 (Microsoft Store version) Garmin Connect 4.30 Garmin 645m 6.60   My Question or...
  • brabep
  • Visitor
  • 17022 Views
  • 5 replies
  • 2 likes
  • Connect
  • 17022 Views
  • 5 replies
  • 2 likes

Superuser Contribution Autoplay doesn't work on mobile devices for Italian songs

PlanPremiumCountryItalyDeviceiPhoneOperating SystemiOS 14 My Question or IssueOn my iPhone device, the autoplay of similar songs doesn't always work after playing a selected song, searched with the search bar. (not from a playlist or album)In particu...

  • Newbie
  • Plan Premium Country Italy Device iPhone Operating System iOS 14   My Question or Issue On my iPhone device, the autoplay of similar songs doesn't always work after playing a selected ...
  • OscarDC
  • Moderator
  • 410 Views
  • 1 replies
  • 0 likes
  • music
  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] WHAT CAN SOMEONE WIN BY BRINGING NEW IDEAS FOR SPOTIFY?

If someone has a Good Idea of a new feature what could he/she win with it if it was successfully implemented by Spotify?

  • Casual Listener
  •   If someone has a Good Idea of a new feature what could he/she win with it if it was successfully implemented by Spotify?
  • Brunogg
  • Casual Listener
  • 193 Views
  • 2 replies
  • 0 likes
  • Desktop
    Playlists
  • 193 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Allow collaborators to delete songs added by others (again)

I'm a collaborator on a playlist, I'm not the playlist owner.A recent update made it so that even though we all want everyone to have 'vito' power over songs added by others, I am unable to remove songs that others added. This is completely against a...

  • Newbie
  • I'm a collaborator on a playlist, I'm not the playlist owner.A recent update made it so that even though we all want everyone to have 'vito' power over songs added by others, I am unable to remove so...
  • cpc464
  • Regular
  • 730 Views
  • 10 replies
  • 1 likes
  • Desktop
    Playlists
  • 730 Views
  • 10 replies
  • 1 likes

Kanye West music MUST be removed from spotify for his rampant antisemitism and hate

Kanye West is in freefall at the moment - with his mental health issues being allowed by his "people" and with everything that he has said - verbatim- regarding judaism and the holocaust, which Naziye has already denied happened; it's clearer than ev...

  • Music Fan
  • Kanye West is in freefall at the moment - with his mental health issues being allowed by his "people" and with everything that he has said - verbatim- regarding judaism and the holocaust, which Naziy...
  • redjess87
  • Visitor
  • 681 Views
  • 2 replies
  • 1 likes
  • music
    Other
  • 681 Views
  • 2 replies
  • 1 likes

Superuser Contribution Play Queue progress resets when computer crashes

PlanPremiumCountryFinlandOperating SystemLinux My Question or IssueSo let's say I have 50 songs in queue. I listen 20 of them, then my computer crashes. I would expect to see in my queue remaining 30, but I see the same 50. So it seems that Spotify s...

  • Casual Listener
  • Plan Premium Country Finland Operating System Linux   My Question or Issue So let's say I have 50 songs in queue. I listen 20 of them, then my computer crashes. I would expect to see in ...
  • Bruxism
  • Music Fan
  • 586 Views
  • 10 replies
  • 0 likes
  • Other
  • 586 Views
  • 10 replies
  • 0 likes