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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 874 Views
  • 7 replies
  • 2 likes
  • Other
  • 874 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17301 Views
  • 8 replies
  • 1 likes
  • Other
  • 17301 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify on Samsung TV App Skipping/Studdering

PlanPremiumCountry USDeviceSamsung 55MU6290Operating SystemSmart TV My Question or IssueEvery song that I play on my tv on the Spotify app skips for a second maybe every 20 seconds. This is also the case when I play the songs using the Spotify app on...

  • Newbie
  • Plan Premium Country  US Device Samsung 55MU6290 Operating System Smart TV   My Question or Issue Every song that I play on my tv on the Spotify app skips for a second maybe every...
  • Maria
  • Moderator
  • 22173 Views
  • 65 replies
  • 14 likes
  • Samsung
  • 22173 Views
  • 65 replies
  • 14 likes

Solved!! Spotify not working on Amazon Fire HD 10 tablet

I have a premium account. Recently, I installed Spotify on my Amazon fire HD 10 tablet. When I start it up it only appears a black screen and nothing else. Spotify isn't working at all. How can I make Spotify work on my Amazon fire HD 10 tablet? Do I...

  • Regular
  • I have a premium account. Recently, I installed Spotify on my Amazon fire HD 10 tablet. When I start it up it only appears a black screen and nothing else. Spotify isn't working at all.   How ...
  • abonamico
  • Casual Listener
  • 22058 Views
  • 11 replies
  • 1 likes
  • music
    Other
  • 22058 Views
  • 11 replies
  • 1 likes

Superuser Contribution Friends can't vote on idea

As the subject says, friends can't vote on my idea. And status has changed to no status given. Please help

  • Casual Listener
  • As the subject says, friends can't vote on my idea. And status has changed to no status given.  Please help   
  • Joan
  • Moderator
  • 77 Views
  • 1 replies
  • 0 likes
  • Other
  • 77 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have a samsung and my airpods are saying there connected but no sound

They are sportsgirl airpods and they say their connected but do not play any music through it yet it plays through wireless earbuds? Whats going on?

  • Visitor
  • They are sportsgirl airpods and they say their connected but do not play any music through it yet it plays through wireless earbuds? Whats going on?
  • Ivelina
  • Moderator
  • 77 Views
  • 1 replies
  • 0 likes
  • 77 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add songs to queue in a jam on a spotify connect device

PlanPremiumCountryNLDeviceS21, Iphone 13 mini, Windows 11 Desktop, Volumio player or other connect deviceOperating SystemAndroid, iOS, Windows 11, Spotify Connect My Question or IssueThere are multiple issues using Spotify Connect.1. When we have con...

  • Regular
  • Plan Premium Country NL Device S21, Iphone 13 mini, Windows 11 Desktop, Volumio player or other connect device Operating System Android, iOS, Windows 11, Spotify Connect   My Question o...
  • Maria
  • Moderator
  • 393 Views
  • 3 replies
  • 0 likes
  • Connect
  • 393 Views
  • 3 replies
  • 0 likes

Superuser Contribution Add Folders for playlists

Dear my beloved Spotify, I have an idea for quite an amazing idea for your amazing streaming service to have a new update. Among me and my many friends we have all agreed this is an amazing idea since it call all help us in some way. Here is my idea:...

  • Newbie
  • Dear my beloved Spotify,          I have an idea for quite an amazing idea for your amazing streaming service to have a new update. Among me and my many friends we have all ...
  • AlejaR
  • Moderator
  • 112 Views
  • 2 replies
  • 0 likes
  • 112 Views
  • 2 replies
  • 0 likes

Censorship?

Im currently writing an essay on music censorship and i saw that baby its cold outside is still even though it violates the terms and conditions for uploaders and (even though i dont believe in censorship to a certain extent) I was wondering how its ...

  • Newbie
  • Im currently writing an essay on music censorship and i saw that baby its cold outside is still even though it violates the terms and conditions for uploaders and (even though i dont believe in censo...
  • sarajampen12
  • Casual Listener
  • 281 Views
  • 1 replies
  • 0 likes
  • Other
  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changed my country and now I can’t change my plan back to family

hello, I recently changed my country from the US to Argentina (where I live) and updated my payment method to my Argentine credit card. The problem is that now they are going to renew my plan for an individual plan and I keep getting an error message...

  • Visitor
  • hello, I recently changed my country from the US to Argentina (where I live) and updated my payment method to my Argentine credit card. The problem is that now they are going to renew my plan for an ...
  • Ivelina
  • Moderator
  • 101 Views
  • 1 replies
  • 0 likes
  • Other
  • 101 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does my google home stop play spotify when asking my other google home

When I want to play music through Spotify on my google nest mini and then my sister wants to play music on hers, it stops mine.

  • Visitor
  • When I want to play music through Spotify on my google nest mini and then my sister wants to play music on hers, it stops mine.
  • Maria
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution songs by a specific artist arent playing

PlanFree/PremiumCountryAmericaDeviceChromebook My Question or IssueI guess I clicked something, but im trying to play songs from Jobo Gamer, and they wont play. Ive listened to them before, but now when I click on the song it plays a totally differen...

  • Casual Listener
  • Plan Free/Premium Country America Device Chromebook   My Question or Issue I guess I clicked something, but im trying to play songs from Jobo Gamer, and they wont play. Ive listened to t...
  • 7eroGravity
  • Visitor
  • 184 Views
  • 4 replies
  • 0 likes
  • music
    Other
  • 184 Views
  • 4 replies
  • 0 likes

Why is Bloc Party showing up in all my playlists?

For the last couple of days whenever I'm listening to one of my private playlists, it plays the first song and then randomly starts a Bloc Party Album at the second song. If I click for more details it doesn't give me the option to remove the songs, ...

  • Newbie
  • For the last couple of days whenever I'm listening to one of my private playlists, it plays the first song and then randomly starts a Bloc Party Album at the second song.   If I click for more...
  • the-deceiver
  • Visitor
  • 273 Views
  • 1 replies
  • 0 likes
  • Other
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pause when on phone speaker

Is there any way to force Spotify into a paused state when playing on the phone speaker? Spotify likes to start playing when my phone is on mute and I'm my pocket, so it just plays for no reason and I would very much like to change this behavior, but...

  • Casual Listener
  • Is there any way to force Spotify into a paused state when playing on the phone speaker? Spotify likes to start playing when my phone is on mute and I'm my pocket, so it just plays for no reason and ...
  • AlejaR
  • Moderator
  • 99 Views
  • 2 replies
  • 0 likes
  • 99 Views
  • 2 replies
  • 0 likes

I put lyrics to music on musixmatch and they aren't on spotify still

Hey so I got a Musixmatch account in order to add lyrics to a song that my boyfriend created. His music is on Spotify. Musixmatch's website said to wait 48-72 hours but it's still not up on Spotify. The 'helpful link' left in a similar FAQ about the ...

  • Newbie
  • Hey so I got a Musixmatch account in order to add lyrics to a song that my boyfriend created. His music is on Spotify. Musixmatch's website said to wait 48-72 hours but it's still not up on Spotify. ...
  • 3SP
  • Regular
  • 21047 Views
  • 23 replies
  • 2 likes
  • 21047 Views
  • 23 replies
  • 2 likes

Solved!!Superuser Contribution No video on Samsung TV

I have a Samsung UN65RU7300FXZA Curved 65-Inch 4K UHD 7 Series Ultra HD Smart TV with HDR and Alexa Compatibility (2019 Model) TV, when I try to play a podcast on the TV, there is no video. I am using the Spotify App from Samsung's library. Is anyone...

  • Newbie
  • I have a Samsung UN65RU7300FXZA Curved 65-Inch 4K UHD 7 Series Ultra HD Smart TV with HDR and Alexa Compatibility (2019 Model) TV, when I try to play a podcast on the TV, there is no video. I am...
  • Gggman
  • Regular
  • 48528 Views
  • 32 replies
  • 28 likes
  • podcast
    Samsung
    video
  • 48528 Views
  • 32 replies
  • 28 likes

Superuser Contribution New Releases section is not updating

Hi! I registered for premium on Spotify exactly one month ago, when Spotify launched in Romania. Apart from the fact that the "Discover Weekly" playlist is still not showing up after one month of subscription in "Discover" (from what I know, it takes...

  • Regular
  • Hi!    I registered for premium on Spotify exactly one month ago, when Spotify launched in Romania. Apart from the fact that the "Discover Weekly" playlist is still not showing up after o...
  • RedProxy
  • Regular
  • 10234 Views
  • 98 replies
  • 4 likes
  • Other
  • 10234 Views
  • 98 replies
  • 4 likes

Superuser Contribution Spotify looses connection with my Google Home group very often.

Hello, my home is setup with Google Home and Chromecast. I play my Spotify songs on all devices, including also a Sonos Play5 in my bedroom that doesnt want to group up with the rest sadly.When playing songs, a playlist, from spotify to my "Appartmen...

  • Casual Listener
  • Hello, my home is setup with Google Home and Chromecast. I play my Spotify songs on all devices, including also a Sonos Play5 in my bedroom that doesnt want to group up with the rest sadly. When p...
  • bookjason
  • Regular
  • 1821 Views
  • 10 replies
  • 0 likes
  • TV
  • 1821 Views
  • 10 replies
  • 0 likes

Superuser Contribution Wrong language in advertisements (Portuguese)

PlanFreeCountryPortugalDeviceDesktopOperating SystemWindows 10 My Question or IssueHi! Recently the ads in my account started to be played in Portuguese from Brazil, while before they were in Portuguese from Portugal. This annoys me a bit more. Was t...

  • Casual Listener
  • Plan Free Country Portugal Device Desktop Operating System Windows 10   My Question or Issue Hi! Recently the ads in my account started to be played in Portuguese from Brazil, while be...
  • Kewaii
  • Visitor
  • 898 Views
  • 11 replies
  • 2 likes
  • Other
  • 898 Views
  • 11 replies
  • 2 likes