A lot of songs under 1,000 listens

[sdeko4]

I logged on a few minutes to listen to some music on the web player and I found that a lot of songs are under 1,000 listens on the artist page even though the songs showed that they have been listened to more than 1,000 times on the album page the last day. Now it shows that each song has been listened to less than 1,000 times on both the artist and album page. Anyone else having this problem?

[Erjammy]

Hi Houseman23, I noticed the same problem for my music. Until 2 days ago my songs had more than 1000 plays, some of them also almost 3000...I logged on few minutes ago and all my songs have less than 1000 plays...I was searching a solution on this community...

[sdeko4]

I bet that's the reason why you joined the community 😉

[Erjammy]

I didn't know the community otherwise I had subscribed before. I don't know how to use well Spotify yet. I was searching a solution on google and found the community 😄

[Joel_Freecheck]

This is horrible, I went on Imagine Dragon's and Ed Sheeran's page and all their songs were reset...

[Joel_Freecheck · Accepted solution]

I contacted the Spotify crew and they said the counter will be up again shortly, they're just doing general improvements to it.

[sdeko4]

For me, It has returned back to normal! Thanks for your help! 🙂

[Jordi · Accepted solution]

Hi guys,

Thank you for reporting this issue.

I will report this to the staff and I will keep you all updated.

[Jordi · Accepted solution]

This issue should be resolved, please restart your client. Let me know If any artist still says <1000 and you are sure that it should be more.

[madelainej]

Our song is on this album and on all the songs it says <1000 views and I don`t understand why? shouldn`t there be an accurate count on the number of plays of the song? I see in this forum that this has happend to others. 

This is the song: 

https://open.spotify.com/track/2a9Ky6qRSlxcN4PxfFSX7j

[sdeko4]

It could be that your song could just have under 1,000 plays. Spotify doesn't give an accurate play count when your song has <1000 plays. Spotify will only show the number of plays if the song gets over 1000 plays.

That's what I think, I am not certain. Do not take my word for this.

[209116]

https://open.spotify.com/track/12c2R36e4MYX8yxuhV2Ss4

[Rockefot]

http://open.spotify.com/artist/0YbUPtEdyjN6VfnTDA2xMP

Same problem as the people above. Had over 1000 listens for 'Outside In'. Been two weeks now, still >1000.

[nkmyren]

I have problem with this since i got my artist profile on spotify: <1000 What is wrong with the plays? I have sent several mails to Spotify Artist without getting any feedback for one week now, kind of strange with 700 followers and only 1000 plays..


Here is the artist link:
https://open.spotify.com/artist/5J1tCwJnvVht82NsFOMfxK

Here is the track link:
https://open.spotify.com/track/33k6tNUGzG7RWiRY5N8vT5

[checkyoneck]

Hei Guys, Is the counter issue fixed? some of my tracks still stuck on <1000 : /  Spotify wont reply on my messages neither!  

[kaitlyn_england]

the same thing happened to me but after a few days it got back to normal so maybe just shut out of spotify and go back in again!

[imacattack]

This is happening to me, how do I fix it?

[kaitlyn_england]

So first I would suggest getting out of Spotify and going back in (log out
and then go back in). If then doesn't work and you've tried refreshing
contact Spotify and report the issue. For me my Spotify was just trying to
update its listening information and it came back the next day! I hope you
get yours working again!

[user-removed]

This is an issue for me too. Any fixes? Relogged, reinstalled, still no fix. 

[kaitlyn_england]

My started working again after I reinstalled but just today it started doing the same thing again so I'm going to contact spotify to see if they can fix it!