Help Wizard

Step 1


Adverts not playing

Adverts not playing

Hi all,

I've been having a bit of an issue, it's not major just kinda irritating. Whenever I start playing music from my main play playlist it always starts of saying 'Enjoy 30 mins ad free music after hearing from the following sponsor' or something along those lines (every time). Then, it doesn't play any advert and I still get ads later on. Tbh, I don't mind those ads and it's kinda irritating that they won't play anymore.

If anyone could help I would be very grateful.

Many thanks,


1 Reply

Hey @Livlovbee! Welcome to the Spotify Community. ^^


Are you still experiencing this or was this a temporary issue?

If yes, could you let me know what device you are using?


Let me know how it goes!^^


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