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Alexa keeps playing disliked songs

Alexa keeps playing disliked songs

Hello,

I recently acquired an Amazon Echo (my first device with Alexa) which is linked to my Spotify Premium account (as a prefered music service).

 

The problem:

when I asked Alexa to play specific playlists like Discover Weekly or Release Radar, it keeps playing disliked songs and it's very very very (VERY!) annoying.

 

Already tried to link/unlink my account but it has no effect. Same if I tried to download or not the playlist.

And in the other hand, I have Google Home which skips those songs as expected.

 

Known bug? Any solution?

 

Reply
2 Replies

Hey @MrPeer, welcome to the Community!

 

Sorry to hear you're having trouble with this. We'll definitely be able to help out though.

 

Try unlinking your account and linking a friend's account to see if the issue persists. You can also try installing any pending firmware updates to see if it helps.

 

Let us know how it goes.

Hello,

 

Firmware is already to the latest version.

 

I don't have the possibility to link a friend's account but I asked 2 of them to try to reproduce the bug and they both confirmed that Alexa was playing disliked songs.

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