Sonos beam (alexa)
My Question or Issue
I own a Sonos beam for a few months and using Alexa for controlling Spotify on my beam. This worked awesome. However recently I switched from Spotify premium (via the Dutch telecom provider KPN) to Spotify family and currently when I ask Alexa to play some music it reports that it is currently not available in my region. If I play Spotify on my beam (using the Sonos or Spotify app) I can still ask Alexa what is currently playing or ask to play the next song. Only asking Alexa to play something via Spotify is not working.
Is this because I have Family now?
Solved! Go to Solution.
Thanks for reaching out here and reporting this in the Community!
It looks like the feature has been withdrawn in your country. You can read more about this here.
As a workaround, you could try changing your country setting for the Alexa device, following the steps here.
Hope you'll find this info useful. Give us a shout, if there's anything else you need help with.