Alexa voice command to play on Bose SoundTouch doesnt work

[ajpeebles]

Plan

Premium

Country

Canada

Device

Samsung Galaxy S8

Operating System

Windows 10

My Question or Issue

I noticed last night when I asked Alexa to play music on my Bose SoundTouch soundbar it defaulted to playing Amazon Music instead of Spotify Premium.  When I specifically asked it to play Spotify it said it couldn't play from Spotify on that device.  I can play Spotify in the Bose SoundTouch app on the speakers, I just can't ask Alexa to do it.  This is a recent issue, was not doing this within the last week or so.

[ilelal100]

Does the same here. Asked Alexa on echo-dot to play spotify on Bose wave radio with soundtouch, got the reply "spotify not supported on this device. 

We both know that spotify is supported on soundtouch devices.

[gussiop]

so basically they didn't answer your question? 

I have the exact same issue, when I say "Alexa play spotify on Bose Soundtouch 300" Alexa Responds "spotify does not support this device"

[said1296]

Same issue here

[mitchwarner]

Yep I have same issue as well. Did anyone manage to find a solution for this?