Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

All Spotify links go to the home page

All Spotify links go to the home page

Plan

Free

Country

Norway

Device

Pixel Slate

Operating System

Chrome OS 79

 

My Question or Issue

When clicking a Spotify link (album page, artist page, etc.) from any website (Google, Reddit, etc.), I'm sent to the Home page of Spotify instead of the page I'm supposed to be sent to. Though, strangely, the URL is correctly the album page, artist page, etc. that you're trying to open.

Reply
2 Replies

Hey @lasse1106 thanks for reaching out to the community with your question.

 

Can you try a few of these steps to see if this is an account / device issue.

 

  • Try a different internet connection
  • Try a different device
  • Try using incognito mode on your browser
  • Try signing into a different account 

 

Let me know how it goes,

 

Jack 🙂

  • Try a different internet connection

Only have one internet connection, unfortunately.

 

  • Try a different device

The issue is not present on Chrome on Windows 10, but this is a Chrome OS issue. My mom's Chromebook has the same issue!

 

  • Try using incognito mode on your browser

Issue is till there in incognito.

 

  • Try signing into a different account

My mom's Chromebook has the same issue on her account.

Suggested posts