All artists are not being shown in new web player

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All artists are not being shown in new web player

sunfire0
Casual Listener

Hello there,

 

In the old web player (play.spotify.com) you were able to see all your Artists under Your Music.

 

In the new player (open.spotify.com) I can only see a subset of my Artists and those that I can see appear to be in a totally random order.

 

This issue affects both IE 12 and the latest version of Chrome on Windows 7.

 

I cannot use the Spotify thick client due to restrictions on the hosts that I use.

 

I've reported this to Spotify Support who have indicated that this is a widespread problem.

 

I would formally request that a defect is raised and that I am added to the interest list of the defect.

 

At the moment this issues means that Spotify is very difficult to use fully so:

 

a) I will not upgrade to a subscription

b) I am looking at moving to an alternative streaming service which does not have this problem.

 

Best Regards,

Nick

2 Replies

azgareth
Casual Listener

Having exactly the same problem. I can't see all my music on the Artists or Songs page, either, so basically I can only listen to a random selection...

sunfire0
Casual Listener

Dear Spotify Support,

 

Is there any update on this issue?

 

Has a defect been raised?

 

Best Regards,

Nick

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