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All saved songs are lost and replaced, playlists lost.

All saved songs are lost and replaced, playlists lost.

I opened Spotify today and it prompted me to re-enter my password, which is strange because it has always been on auto-login.

 

Now that I've logged in, a years worth of saved songs are gone and have been replaced by albums by Flume and Kollegah. Two bands that I've never added let alone an entire album. My playlists have also been removed and replaced by ones I have never created or listened to.

 

I checked the Web Player and it's the same issue.

 

Thanks.

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1 Reply

Hey @normanbum,


Welcome to Spotify Community!

You can restore your missing playlists here.

If you want to recover "Your Music" library you will need to get in touch with the customer support team using the online contact form or via Twitter @SpotifyCares.

They will also be able to check what happend to your account. : )

 

 

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