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Always show R18 information on App

Solved!

Always show R18 information on App

Plan

Premium Duo

Country: Taiwan

 

Device

iPhone 12 and iPad 8

Operating System

iOS 15

 

My Question or Issue

Always show R18 information on App, already turn off Explicit Content in setting. I will attached related screen image for your reference, please solve it as soon as possible. 

95609A11-63C1-48FB-8E43-8B594C711201.png
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Accepted Solutions
Marked as solution

Hi @EricKang,

 

Thank you for posting on the Community!

 

Whenever you toggle on the explicit filter, it will only apply to your music library. However, on the screenshot you shared with us we can see that the content is a podcast episode, in this case the explicit filter doesn't apply to podcast shows. 

 

At the moment it's not possible to manually remove podcast suggestions. However, we recommend having a look at this Idea suggesting a feature to manually customize your home screen, allowing you to remove those episodes.

 

Let us know if you have any questions.

MafeGModerator
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View solution in original post

Marked as solution

Hi @EricKang,

 

Thank you for your reply!

 

We understand those unwanted suggestions keep showing on your account, even though it's not possible to manually remove them from your Home screen, they should disappear after some time. In the meantime, keep listening to your favorite content to keep receiving recommendations that better adapt to your taste and listening habits.

 

If you need a hand with anything else, the Community is here for you.

MafeGModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
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View solution in original post

Marked as solution

Thanks, my feedback issues already solved, related R18 information already remove from the home panel. Hope can continue maintain this kind clean interface, because so many young people use your services, thanks.

 

Best Regards,

Eric

View solution in original post

4 Replies
Marked as solution

Hi @EricKang,

 

Thank you for posting on the Community!

 

Whenever you toggle on the explicit filter, it will only apply to your music library. However, on the screenshot you shared with us we can see that the content is a podcast episode, in this case the explicit filter doesn't apply to podcast shows. 

 

At the moment it's not possible to manually remove podcast suggestions. However, we recommend having a look at this Idea suggesting a feature to manually customize your home screen, allowing you to remove those episodes.

 

Let us know if you have any questions.

MafeGModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Confirm already remove which one I feedback R18 podcast, but currently show another two R18 Podcast on the screen. Attached the screen  capture for your reference, please continue help clean R18 information on the screen, thanks.

IMG_0505.jpg
IMG_0506.jpg
Marked as solution

Hi @EricKang,

 

Thank you for your reply!

 

We understand those unwanted suggestions keep showing on your account, even though it's not possible to manually remove them from your Home screen, they should disappear after some time. In the meantime, keep listening to your favorite content to keep receiving recommendations that better adapt to your taste and listening habits.

 

If you need a hand with anything else, the Community is here for you.

MafeGModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!
Marked as solution

Thanks, my feedback issues already solved, related R18 information already remove from the home panel. Hope can continue maintain this kind clean interface, because so many young people use your services, thanks.

 

Best Regards,

Eric

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