Samsung galaxy A5
Android version 8.0.0
My Question or Issue
I have a spotify account and got an amazon echo dot for christmas and my account in the alexa app says it is linked and is the main music app but when i ask alexa to play spotify she says: "your spotify account doesnt support streaming on this device" and when I try the link to devices in the app it doesnt work either.
Solved! Go to Solution.
Hey @Djt2019, help's here.
In order to use voice commands to control your music with Amazon Alexa, your Spotify accounts needs to be on Premium. It's possible that you have another account which is on Free that you've logged into.
We suggest that you log out from your app, and relink your account with Alexa, but this time make sure you're entering the correct details for your Premium account (double-check that you can use other Premium features when logging in such as downloading your music or ad-free listening):
If you're having trouble, you can see if you have other accounts with these steps.
Hope that helps!