Announcements

Help Wizard

Step 1

NEXT STEP

Autoplay ads on internet browser stops spotify reproduction

Autoplay ads on internet browser stops spotify reproduction

Hello:

I'm a premium user but still while using spotify and navigating on internet, the autoplay video ads on the pages, stops Spotify reproduction, It would be nice to have the option that NOTHING outside spotify can pause/stop the reproduction, it is annoying to go back to the app to resume the reproduction, and besides the song doesn't start where it was playing

Reply
1 Reply

Hey!

Thanks for reaching out, we hope you're well.

 

Just to check, is your Spotify pausing whilst you're browsing sites/apps which include auto-play videos/ads?
If so, do you have to head back to Spotify to resume playback? Or, does this resume, however in the wrong place?

 

Could you also confirm the exact device/operating system you're using?

If you could send us your Spotify version, that would be great too 🙂

 

Thanks,

 

/M

Suggested posts