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Autoplay doesn't work on mobile devices for Italian songs

Autoplay doesn't work on mobile devices for Italian songs







Operating System

iOS 14


My Question or Issue

On my iPhone device, the autoplay of similar songs doesn't always work after playing a selected song, searched with the search bar. (not from a playlist or album)
In particular, after searching for an Italian song, the player stops, which generally does not happen for non-Italian songs.
The problem doesn't happen when I use the web player.

I want to communicate this issue, as in the description of the autoplay feature it's specified that "the music should never stops".

1 Reply

Hey @gior_p,


Thank you for reaching out to the Community.


This type of issue is commonly related to some damaged cache stored on your device, specially when the Web Player behaves normally. In this case, we'd first recommend performing a clean reinstall of the app by following the steps in this article. This is often an overlooked step, but it's more thorough than a quick one and can be helpful in getting rid of any cache that might be causing trouble.


If the issue persists, could you check if this happens with just a single artist? Also, it would be great if you could share some of the URIs of the affected songs to have a better look at the issue.


We'll be on the lookout.

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