Autoplay not working anymore!

[edoverdrive]

My autoplay feature is not functioning on any device. I haven't changed any settings in a long time and my plan is premium, but I've checked to ensure autoplay is still enabled. I even tried turning it off and on again but to no avail. The only recent change I made was connecting an Alexa device to my Spotify account and that's when I noticed the autoplay issue. Can you please assist me as autoplay is a crucial feature for me.

[MihailY]

Hey @edoverdrive,

Thanks for reaching out.

As a first step, can you please let us know the following:

• The model, OS version and Spotify version of the devices where Autoplay doesn't work,
• Have you checked whether the issue persists when using a different account on those devices?

Keep us posted.