[BBBold9900] Offline Mode stuck

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[BBBold9900] Offline Mode stuck

Certï
Casual Listener

Hey everyone, I have spotify premium on my blackberry and for a while everything worked fine, could sync my offline playlists /wifi etc. Now I am connected to the same wifi network and nothing on my blackberry has been changed and spotify is stuck in offline mode despite full bars from the wireless network... Has anyone else come across issues like this? How do I fix it?

 

Thanks in advance

5 Replies

Peter__
Community Legend

Hey 🙂 

 

Have you tried toggling the "Offline Mode" option in the settings menu? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Certï
Casual Listener

Sorry, should have mentioned it in the original post; but I've toggled the offline switch in the settings aswell as restarting the app, decice, etc...

Peter__
Community Legend

Can you load webpages over the same WiFi network on the phone? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Certï
Casual Listener

I can load webpages via the internet browser no problem, but strangely I cannot connect to the blackberry appworld on the same WiFi connection... any idea what may be the problem?

Peter__
Community Legend

Do you have an active BlackBerry data plan via your mobile provider? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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