Bought three month trial for $.99, three weeks later it's back to free??

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Bought three month trial for $.99, three weeks later it's back to free??

Sandylynn
Newbie
So, just before 2015 ended, I got the special offer three month trial for $0.99. Today, suddenly, I am back to free, and it hasn't even been three weeks. Help?!?
1 Reply

DasPeter
Community Legend

Hello @Sandylynn & welcome to the Community!

Please check your subscription page. Your status should be Premium.

 

  • If you're on Premium, try signing out and back into the app. 
  • If it says Free, check the receipt Spotify sends to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

Hope this helps! ♫

 


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