Box Car Racer don't reproduce

[marcobiral]

Plan: Premium

Country: Italy

My Question or Issue:

I can't reproduce Box Car Racer's song. The message attached appears when I try to reproduce a song, the player doesn't show up and I can't hear anything. What should I do?

Thank you,
Marco

[Guido]

Hey @marcobiral.

Thanks for getting in touch!

Could it be that you have disabled Explicit content? You can enable this in the settings. Another option is to find out if you have blocked the artist from your mobile device. We are running a test with a selection of users that get this feature from us. You can disable (or enable) an artist by going to their profile and tapping the three-dot menu button.

Hope this helps. Let us know if you have further questions.

Have a nice day.