[Bug] AI crashes when you try to speak to it

[Wolf19]

Plan

Premium

Country

UK

Device

Google pixel 9 pro fold

Operating System

Android 15

My Issue

As soon as I press and hold on the AI button it crashes the whole app. I have tried updating it, restarting it and nothing worked. Just thought I would let you know

[Vasil]

Hey @Wolf19,

Does this happen every time, regardless of what you're playing (podcast, audiobook, song)? Does it occur when you've connected a speaker or when playing though the mobile device only?

As a starting troubleshooting step, see if removing the app's cached data would make a difference. In case this doesn't help out you can go for a complete clean reinstall as well.

Keep us posted 🙌🏼

[Wolf19]

It happens when I was playing a song from the AI and as soon a I press and hold the button it crashes the app. 

I have reinstalled the app and the problem is still there. Tho I have not tested it on PC but it not working on my phone 

[AlejaR]

Hey there @Wolf19,

Thanks for your reply.

The voice-interactive DJ feature is available at the moment on iOS and Android devices only, so you won't be able to test it on a computer.

Take into account this feature is still in beta, but we'd like to gather some additional info to continue investigating. Please send us the following:

• The exact Spotify version you're running.
• Does this happen on a mobile device? If possible, it'd be awesome if you could check.
• A video recording. You can attach the video to your next reply in mp4 format, or upload it to YouTube or Google Drive and make it public.

Keep us in the loop!

[Wolf19]

So after rebooting my device it seems to have fixed itself. I don't understand quite why but that's life's biggest mystery. anyway thanks for your help and support. 

I'm glad this problem is behide me. Have a great day