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Can not connect on PS4

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Can not connect on PS4

DrAbyss

Hello i've tried to log in to the ps4 app. and the ps4 does'nt show up on my connect for any of my devices and when i log in with my user/pass i just get a screen with the Spotify logo and nothing else. Would really like to use this app so any help would be appreciated. I have also read the support articles and they did not help!

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Jordi

Hi there and welcome to the community,

 

Are you behind a proxy or VPN? If you are, I'd recommend to remove the Proxy settings.

 

If that doesn't help then I'd suggest to remove the app from your Playstation. Then go to the store and redownload the app. 

 


What's a Spotify Rock Star, and how do I become one?
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Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


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View solution in original post

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Bianca760619
Im having the same problem can anyone help?

View solution in original post

3 Replies
Marked as solution

Jordi

Hi there and welcome to the community,

 

Are you behind a proxy or VPN? If you are, I'd recommend to remove the Proxy settings.

 

If that doesn't help then I'd suggest to remove the app from your Playstation. Then go to the store and redownload the app. 

 


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


DrAbyss

Thanks that helped alot.

Marked as solution

Bianca760619
Im having the same problem can anyone help?

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