Help Wizard

Step 1


Can't Login Using 'Sign In With Apple' on Playstation 4

Can't Login Using 'Sign In With Apple' on Playstation 4





United States


Sony Playstation 4

Operating System

Sony Playstation 4

My Question or Issue

I created my Spotify account using the 'Sign In/Continue with Apple' function. I cannot seem to sign in to any non-Apple devices, including my Playstation. I've tried using the workarounds provided in the this support page: However, all I get is a message saying Incorrect Username/Email or Password. When I signed up, I set it to where it hid my email and signed me up with an Apple-generated relay email. I'm unsure of how to continue from here.

1 Reply

Hi there @gleich,


Thanks for reaching out about this in the Community!


You can log in your account page through this link. In there you should be able to see the Apple ID generated email address. You can then use your Apple ID email and choose a new password to log in on your PS4 device, by entering the email address and password. Note that you'll have to use your newly created password for logging in on non-Apple devices.


Hope this helps. Don't hesitate to reach out again if you have more questions.

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