Can't Login to Spotify Player or Web Player

[mwilkinson888]

Just keeps saying incorrect username and password on the desktop player and then authentication error on the web player?

Oddly enough I'm able to login to the community and post a forum post though :S

Can someone help?

EDIT: I'm not using facebook to login.

Cheers,

Mark W

[MaryC1 · Accepted solution]

Hi @mwilkinson888,

Thanks for getting in touch with us. We'll help you recover access.

Could you give it ago using only your username instead of the whole email address? If the issue persists, send us a screenshot of the error message you're receiving.

We'll be waiting for you 🙂

[mwilkinson888]

Hi MaryC1,

That seemed to work! I've check the option to "Remember Me" so it doesn't happen again xD.

Many thanks Mary,

Mark W