Can't find my profile in the search

Can't find my profile in the search

Plan: Free (for now, cause I'm new here)

Country: Russia


(iPhone 6 plus, Lenovo laptop) 

Operating System

(iOS 6 plus, Windows 10)


My Question or Issue

I registered twice because I couldn't access my first account on the iphone, but in both of them I can't find my profile when I search using my name. Could it be because I'm using the free plan? I can easily find my friends, so I'm confused.

Hope you can help!

2 Replies

Hey there @11137056010,


Thanks for reaching out about this.


You should be able to find your profile in the app and share it with your friends. Just follow these steps on your mobile app:

  1. Tap Home , then Settings .
  2. Tap View Profile
  3. Tap  (iOS)/  (Android) in the top-right, then Share.

Keep in mind that if your account is linked to a FB Profile your display name will be set to the name you have on Facebook. Also, if one of your accounts is disabled it won't be visible in the search. 


Hope this helps. Let us know if you have any more questions.
Have an awesome day! 

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Thank you for your advice! I actually can just find me in the search now. I have no idea why it didn't work before. Maybe it needed some time after I registered...

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