Help Wizard

Step 1


Can't log in

Can't log in

I'm trying to use my email to log in. I have reset my password but it won't log me in. Is tellingme to log in using my spotify credentials and my facebook is not associated with my account. I know this. If is why I'm logging in with email credentials. I can log in from work desktop with these credentials,just not my phone. I'm new to spotify and really want to like it.
1 Reply

Hey @buzzingdawn! Welcome to the Spotify Community. ^^


That doesn't sound quite right.

Please make sure to use your username rather than your email address when logging in from the app.

Let us know if that helps, thanks! ^^



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