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Can't login in the web player using facebook.

Can't login in the web player using facebook.

I'm trying to log in using my facebook account (I can login just fine in the spotify "main" site) in the web player but it just says "incorrect username and password" over and over, I've tried to login using my mail and facebook password but it didn't work.

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2 Replies

Hey @Minsoa, thanks for reaching out to us for help!

 

Could you give it a try using the "Login with Facebook" button instead of typing your email and password? Also, we'd suggest to give it a go using an incognito window on your current browser.

 

Let us know how you get on.

Just solved it for myself, I had the problem that the country I was in didn't match the country specified in my profile. Changed this and it worked first time.

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