Help Wizard

Step 1


Can't open my 2022 wrapped

Can't open my 2022 wrapped

Each time i click on open wrapped, it directs me to website where it asks me to download Spotify mobile, knowing that i'm always using Spotify mobile
1 Reply

Hey there, 


Thanks for reaching out about this here in the Community. 


Just to confirm, are you getting this message when you're trying to open your Wrapped on the mobile app? If so, we suggest that you make sure that you're running the latest version on your phone. 


You can find your Wrapped by following the steps here


Let us know how it goes.

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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