Can't play any more on lg web os 05.20.01

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Can't play any more on lg web os 05.20.01

RobS78Spotify
Newbie

Plan

Free/Premium

Country

 

Device

Lg tv sk8000plbs

Operating System

Lg web os 05.20.01

 

My Question or Issue

Button "play" won't work any more

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Mihail
Moderator
Moderator

Hey @RobS78Spotify,

 

Thanks for searching for the answer you need here. 

 

Apologies for the delayed response, we just came across this thread. If you're still experiencing the issue, could you try logging out and back in to your account two times in a row? This prompts a resynch with our servers.

 

If that doesn't fix things, it's possible that some of the app files have gotten corrupted. To that end we suggest that you remove the app and install it anew, that way all necessary files will be built from the ground up. It's also a good idea to check if there are any updates available for the OS on your TV.

 

Hope this helps. Keep us posted on how it goes.  

MihailModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music is a language that doesn’t speak in particular words. It speaks in emotions, and if it’s in the bones, it’s in the bones.” - Keith Richards

View solution in original post

1 Reply
Solution!

Mihail
Moderator
Moderator

Hey @RobS78Spotify,

 

Thanks for searching for the answer you need here. 

 

Apologies for the delayed response, we just came across this thread. If you're still experiencing the issue, could you try logging out and back in to your account two times in a row? This prompts a resynch with our servers.

 

If that doesn't fix things, it's possible that some of the app files have gotten corrupted. To that end we suggest that you remove the app and install it anew, that way all necessary files will be built from the ground up. It's also a good idea to check if there are any updates available for the OS on your TV.

 

Hope this helps. Keep us posted on how it goes.  

MihailModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music is a language that doesn’t speak in particular words. It speaks in emotions, and if it’s in the bones, it’s in the bones.” - Keith Richards

View solution in original post

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