Hi. I'm having some trouble starting to play music on my Playstation 4. I'm logged inn, and all that should be needed is for me to press play, but when i do, the play-icon turns into pause-icon, then back again. A few days ago I was able to fix it by playing via my Mac, but now the same happens when I try that. Anyone know what might be the problem?
Hey there @MathiasArntzen
It could be a connection error with Sony or your internet connection.
Can you please try a quick reinstall and see if that helps?
Is also worth a shot to update your playstation's firmware 🙂
I just reinstalled, and checked for updates on my PS4 (no new updates), but still the same problem. My Playstation has good internet-connection aswell.
Hi again,
I suggest that you do a sequential powercycle of your devices. Reboot your modem/router by switching it off for a couple of minutes. Restart your PS4 and then try it once more. Hope it works this time around.
It still doesn't work 😞
If only there was an app for my Samsung-TV..
Hey, sorry to see the issue persists 😞
I suggest that you report this problem to Spotify by filling out this contact form. Or send a tweet to @SpotifyCares if you have a Twitter account.
Meanwhile, you could try using Spotify's Connect feature and play music on your PS4 using the app on your phone or laptop.
The Connect feature worked a few days ago, but now it doesn't. I'll try reporting the problem and see what they say. Thanks for trying though 😉
It happens to me and was happening on my phone but I had to download it in my phone but you can’t download music on PS4 right
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