Help Wizard

Step 1


Can't watch podcast video

Can't watch podcast video






Operating System

Windows 10

My Question or Issue

I have issues with podcasts on Spotify.
video feature are not available for me, for example if I want to watch the joe Rogan experience the only available option is audio, the video window appears if I refresh the page, but it disappears as soon as I press the play button. however video options were available to me for couple of days.
please tell me what can I do about it, is it because of my location and if so are there any ways around it (e.g. v p n), do I need to fix something in my settings or something else entirely.


3 Replies

Hey there @YoaS


Thanks for reaching out about this and welcome to the Community. 


Keep in mind that podcast videos aren't available in every market. Just to confirm, in which country are you located?

On another note, we don't recommend using any VPNs while using the app since it can affect its performance. 


We'll be on the lookout. 

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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Hello there!


thanks for reaching out @Eni I appreciate it.


I am located in Georgia (country) .

my issue seems to solve itself, kind off, I read about a couple of possible fixes online, tried some of them and now I am fine. Something must have worked but I can't really put my finger on it.
still thank you @Eni for your support!




Hey @YoaS,


Thank you for keeping in contact. 


We're glad to know that everything is working fine. We appreciate the time you took following the process and sharing your resolution.


In case you need anything else, remember that we're just a post away.



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