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Cannot Reconnect to Hulu

Cannot Reconnect to Hulu

Plan

Student Premium

Country

 United States

 

My Question or Issue

 I am not able to reconnect my hulu account with my spotify account. I missed a payment, and I have not figured out to reconnect since. Under my account overview, it just says "start watching." When I click it, it just takes me to Hulu, which Hulu then asks me to renew my Limited Commercials plan with them, wanting me to pay the $7.99 a month. What should I do?

Reply
1 Reply

Hey @luscious_locks.

 

Thanks for reaching out to us about this. We'll be happy to help 🙂

 

Could you send us a screenshot of your account page to see what you're seeing on your end? You should be able to click on Go To Hulu and then re-link your Spotify and Hulu accounts. If not, we'll investigate further.

 

Speak soon,

 

P

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